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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,316 results for “flow designer”

Integration Hub / concept

SAP S4 HANA Public Cloud Spoke

The SAP S4 HANA Public Cloud spoke is built by Bristlecone, Inc. Manage primary data, purchase orders, receipts, and suppliers in SAP S4 HANA public cloud instance from your ServiceNow instance.

Integration Hub / concept

Magnit Spoke

The ServiceNow Magnit spoke pulls contingent workers from the Magnit application into a ServiceNow instance and creates onboarding tasks for those contingent workers from a ServiceNow instance.

Intelligent experiences / concept

Examples of executing desktop actions using AI agents

These examples explain how to trigger AI Agents that execute automations you designed using desktop actions. The following topics walk you through the end-to-end execution flow so you understand how AI-driven execution works in your desktop environment.

Workflow Studio / task

Configure a Guided Decision Playbook

Configure a Guided Decision Playbook to walk users through decision-driven questions and actions toward a recommended outcome, delivered as a seamless runtime experience that runs standalone or inside another playbook.

Form Builder (Glide Family Release) / reference

Table Builder

Table Builder enables you to create, design, and administer tables and forms visually from a single user interface.

Approvals / concept

Approval engines

The differences in the way that companies handle their approvals, as well as the differences between approvals for the various applications (such as Service Catalog Requests and Change Management), calls for supporting flexibility in setting up approvals within applications.

Virtual Agent / concept

Natural Language Understanding \(NLU\) topic discovery in Virtual Agent

Apply Natural Language Understanding (NLU) models that enable Virtual Agent to process user statements in automated conversations. An NLU model provides information that your virtual agent uses to determine what users want to do and to extract relevant values from their input.

Telecom media technology / concept

Sales CRM for Telecommunications workflow

The Sales CRM for Telecommunications workflow shows the end-to-end process for managing sales orders, from initial prospect identification through order closure.

Health and Safety / concept

Exploring Health and Safety Environmental Management

Health and Safety Environmental Management helps organizations centralize and streamline the tracking of hazardous materials and chemicals. It reduces the reliance on manual processes and spreadsheets, improving data accuracy and conformance.

Governance risk compliance / reference

Email notifications in Business Continuity Management

Email notifications are sent by the Business Continuity Management (BCM) application at different points in the Business Impact Analysis, planning, exercise, and crisis management lifecycle.

On-Call Scheduling / concept

Exploring On-Call Scheduling

The On-Call Scheduling application helps you ensure that dedicated support team members are available to resolve issues as they arise. Learn more about On-Call Scheduling and the benefits it can provide for the different user roles in your organization.

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