THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Now Assist for HRSD / concept
Analyze an HR case and automatically route it to the most appropriate HR service with the predict service and transfer HR cases agentic workflow. Optimize HR Case Management, ensuring that cases are handled by the most appropriate teams.
Sourcing and Procurement Operations / task
You can edit and revise the quantity of the product or delivery location of the purchase orders based on your requirements.
Sourcing and Procurement Operations / reference
Several alerts and email notifications are triggered from ShoppingHub. This may be a result of your action, an assignment for you, or to keep you updated on the status of your purchases, including blanket contracts.
Configuration Compliance / task
Define the conditions to filter out matching remediation tasks for an approval level.
Delta xanadu australia / reference
Consolidated page of all release notes for Playbook from Xanadu to Australia.
Sourcing and Procurement Operations / task
Set up Natural Language Understanding (NLU) for Sourcing and Procurement Operations Virtual Agent before chatting with the Virtual Agent to optimize the search experience.
DevOps Change Velocity / task
To create a DevOps tool integration, your integration developer configures DevOps tool integration settings, and a Workflow Studio subflow to collect and transform data from the source tool. Then your DevOps admin configures your DevOps tool connections.
Virtual Agent / reference
Prebuilt Virtual Agent conversations (topics), reusable topic blocks, and ServiceNow NLU models are available for the Virtual Agent platform and various business applications, such as Customer Service Management, HR Service Delivery, IT Service Management, and more.
Agent Chat / concept
Activate Dynamic Translation for Agent Chat (DTAC) so chat conversations can be translated from one language to another.
DevOps Change Velocity / concept
DevOps Change Velocity enables you to use fit-for-purpose change models that allow better flexibility in defining change models or processes to reflect modern development practices.
Integration Hub / task
Integrate the ServiceNow instance and Docusign eSignature spoke by using Authorization Code to authenticate ServiceNow requests.Configure a custom OAuth application from your Docusign account to enable authentication with the Docusign eSignature spoke.Integrate the ServiceNow…
Application portfolio management / reference
Activate the required plugins and optional add-ons in the correct order to confirm all Enterprise Architecture Workspace features are available on your instance.
Service Mapping / concept
Pattern-based discovery is the main method of Service Mapping collecting data about devices and applications used in application services. After Service Mapping collects data, it then creates a map of application services and stores the collected data in the CMDB.
Workflow Studio / reference
Deletes directory on an SFTP server, including subfolders, when configured.
Service Exchange / concept
Learn about the roles, skills, and tasks for the different users in the Service Exchange for Providers application.
Integration Hub / concept
Integrate ServiceNow instance with Microsoft Azure Notification Hub. Manage Azure notification hubs from your ServiceNow instance.
Integration Hub / task
Integrate your Cornerstone application with your ServiceNow instance.
Delta yokohama australia / reference
Consolidated page of all release notes for Now Assist in Virtual Agent from Yokohama to Australia.
Workflow Studio / reference
Create an action that publishes events to a topic in your Kafka environment.
Workflow Studio / reference
Provides VTB actions for flow designers to manage the boards, lanes, cards, board members, and assignees.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.