Order management / task
Prerequisites for setting up CPQ
Verify that you have completed the prerequisites before setting up the Configurator.
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2,361 results for “business rules”
GRC Common Functions / concept
Common Governance, Risk, and Compliance features
Each Governance, Risk, and Compliance application has unique features and capabilities. Additionally, there are many features that are common to all GRC applications.
Governance risk compliance
governance-risk-compliance/privacy-workspace/roles-installed-prm.md
--- title: Roles installed with Privacy Management description: The GRC: Privacy Management application installs the roles for the privacy analyst, the privacy manager, and the privacy administrator to perform their respective tasks.
Integration Hub Remote Process Sync / concept
Integration Hub Remote Process Sync
Integration Hub Remote Process Sync enables you to set up one-way or bidirectional integrations among multiple ServiceNow instances, so that your process flows stay in sync.
App Engine Studio / concept
Getting started with Build Agent
Use the following guidelines to help you transition from using App Engine Studio to Build Agent.
Dispute Management / task
Provide immediate final credit
Issue immediate final credit to the card holder.
Manufacturing / reference
Reference
Reference topics provide additional information about Manufacturing Commercial Operations.
Approvals / concept
Receive notifications
Individuals who are designated approvers automatically receive approval notifications, including approval status updates.
Customer service management / concept
Manage customer service case types
Manage the settings and the configuration for a case type from the Case Type form.
Application Vulnerability Response / concept
Exploring Application Vulnerability Response
Application vulnerabilities are vulnerabilities on your custom software applications that are scanned throughout the application’s development life cycle.
Security Incident Response / concept
Post incident review report
The Post Incident Review (PIR) reports feature enables you to set up and download the post incident review reports using the Post Incident Review tab.
Callback over Zoom / task
Install Zoom extension for Omnichannel Callback
You can install the Zoom extension for Omnichannel Callback application (com.sn.zoom.callback) if you have the admin role.
Accelerator and Initiative List / reference
Jumpstart Your CMDB
The Jumpstart Your Configuration Management Database (CMDB) Accelerator provides a demonstration of the possibilities and capabilities of CMDB.
Customer service management / task
Fix roles for external users with possible non-intentional internal role assignments
Review and fix roles for external users that may have non-intentional internal role assignments.
Customer service management / concept
Integrating WhatsApp with Customer Service Management using the WhatsApp Cloud API
Use WhatsApp messaging with Customer Service Management to enable direct communication with customers through WhatsApp using the WhatsApp Cloud API.
Healthcare and Life Sciences Service Management Core / task
Install Healthcare and Life Sciences Service Management Core
You can install the Healthcare and Life Sciences Service Management Core application (sn_hcls) if you have the admin role.
Hardware Asset Management / task
Create a task rate card in Hardware Asset Workspace
Create a task rate card to define the type of task and the method of calculating the associated costs.
Delta yokohama australia / reference
Combined Vulnerability Response release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for Vulnerability Response from Yokohama to Australia.
ServiceNow IDE (Family Release) / task
Create and use JavaScript modules in applications in the ServiceNow IDE
Optimize your codebase by defining reusable code blocks with JavaScript modules in the ServiceNow IDE.
Servicenow platform / reference
Assessment Metric form
Description of the field values for the Assessment Metric form.
Using an agent or building an integration?
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