Intelligent experiences / reference
Google Chat message management AI agent
This AI agent manages Google Chat messages. It looks up messages, creates message threads, sends messages to threads, and deletes messages.
THE SERVICENOW DOCUMENTATION LIBRARY
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Intelligent experiences / reference
This AI agent manages Google Chat messages. It looks up messages, creates message threads, sends messages to threads, and deletes messages.
Document Management Services / concept
With Document Viewer, you can view documents directly in the ServiceNow Platform rather than having to download them. Two new plugins enhance the experience and provide more options for document viewing.
Security Incident Response / concept
The following topic is an overview of the system architecture and lists key features of the integration.
Integration Hub / concept
Manage the courses on the Udemy platform from your ServiceNow instance. For example, get the details of all the courses on Udemy by executing a spoke action from your ServiceNow instance.
Intelligent experiences / reference
This AI agent manages Miro teams. It creates, updates, looks up, and deletes teams and adds or removes team members.
Intelligent experiences / reference
This AI agent looks up feedback records in Oracle HCM Cloud so that users can review feedback without leaving ServiceNow.
Intelligent experiences / reference
This AI agent manages PagerDuty users. It creates, updates, and removes users, lists users, and looks up who is currently on call.
Intelligent experiences / reference
This AI agent manages Zoom users. It creates, deletes, and disassociates users, updates user settings, and looks up users and user details.
Operational technology / reference
Common troubleshooting options when you set up the integration for the Service Graph Connector for ServiceNow OT Discovery.
Intelligent experiences / reference
This AI agent manages Miro users. It creates, updates, activates, deactivates, and deletes users and looks up users, including the authenticated user.
Intelligent experiences / reference
This AI agent manages Microsoft Entra ID licenses. It looks up subscribed SKUs and assigns or removes user licenses.
Intelligent experiences / concept
The following AI agents are available for Setup Hub.
Platform user interface / concept
With Document Viewer, you can view documents directly in the ServiceNow Platform rather than having to download them. Two new plugins enhance the experience and provide more options for document viewing.
Intelligent experiences / reference
This AI agent manages accounts in Microsoft Dynamics CRM. It creates accounts, lists accounts, and looks up account details by account ID.
Intelligent experiences / reference
This AI agent manages contacts in Microsoft Dynamics CRM. It creates contacts, lists contacts, and looks up contact details by contact ID.
Intelligent experiences / reference
This AI agent looks up goals in Oracle HCM Cloud so that HR professionals and managers can review and track objectives.
Intelligent experiences / reference
This AI agent manages Google Docs documents. It creates documents, adds headers and footers, searches for text, and retrieves document details.
Intelligent experiences / reference
This AI agent retrieves Jira audit logs for a date range, supporting Jira Cloud, Jira Server version 9 and earlier, and Jira Server version 10 and later.
Intelligent experiences / reference
This AI agent looks up recruiting candidates in Oracle HCM Cloud so that HR professionals and recruiters can review candidate details quickly.
Intelligent experiences / reference
This AI agent manages Box users. It creates, updates, enables, disables, and deletes users, looks up user IDs, and adds users to groups.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.