THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Contact Tracing / task
Create a custom Emergency Outreach notification channel to send privacy consent requests using your company's preferred communication method, such as the Slack or Microsoft Teams collaboration platforms. Create the notification channel using a script or a subflow.
System Events / reference
You can use script actions to create server-side scripts that perform a variety of tasks, such as modifying a configuration item (CI), or managing failed login attempts. Script actions are triggered by events only.
System Events / reference
You can use script actions to create server-side scripts that perform a variety of tasks, such as modifying a configuration item (CI), or managing failed login attempts. Script actions are triggered by events only.
Server API Reference / concept
The GlideDBFunctionBuilder API provides methods to build functions to perform SQL operations in the database.Instantiates a GlideDBFunctionBuilder object.Begins a new AND expression, which returns true only if all expressions provided to it as parameters are true.
Web Services / reference
A scrollable area is a div where contents scroll from the bottom up over time.
Server API Reference / concept
The GlideDBCaseStatementBuilder API allows you to build SQL CASE statements and return values based on a series of conditions.Instantiates a GlideDBFunctionCaseBuilder object.Concludes the list of conditions and builds the final CASE statement.Optional.
Server API Reference / concept
The Data API provides a data object that contains the results of transform performed by a sn_clotho.Client.transform() method.Returns the end time for data in the Data object.Returns the label assigned by the sn_clotho.ClothoTransform.label() method.Returns the name of the…
Server API Reference / concept
The GlideCurrencyConfig API provides methods to retrieve various configuration information for FX Currency fields.Instantiates a GlideCurrencyConfig object that enables the retrieval of global default FX Currency configuration information.Instantiates a GlideCurrencyConfig…
REST API Explorer / reference
These examples demonstrate how to send a JSON response using streaming and using default object serialization.
Workflow Studio / reference
Update an existing record in a table. You can dynamically add and configure fields for the record, or use a template to set field values.
DevOps Change Velocity / task
Retrieve data associated with a change request based on the specified relation type using the DevOpsChangeRelationshipHelper script include.
Legal Request Management / reference
Use the script include for Scripted Extension Point to update the custom fields on the iManage storage based on the mapping provided in the functions.
Workflow Studio / reference
Update an existing record in a table. You can dynamically add and configure fields for the record.
Financial services operations / concept
This use case illustrates how to use a REST API call to lookup financial transaction details for a customer’s mortgage account on a remote banking system (system of record).
Software Asset Management / reference
The following is an example of a custom license metric script.
Platform user interface / concept
A navigation handler is a scripted view rule and runs each time data from the specified table is requested in the form view.
Server API Reference / concept
The DecisionTableAPI class enables you to access Decision Tables data in scoped and global server-side scripts.Instantiates a DecisionTableAPI object.Creates multiple records in the Choices [sys_choice] table that are linked to answer elements.Creates multiple records in the…
Server API Reference / concept
The GlideConversation API provides methods to access information in a Connect message.The conversation's description.The sysID of the document associated with the conversation.The name of the conversation.The queue entry associated with the conversation.The sys_id of the…
Server API Reference / concept
The GlideTimelineItem API extends the abstract ScheduleItem class to define additional properties that are specific to the time line.Create a "dummy" GlideTimelineItem object.Constructor that sets the required table and sys_id properties.Creates a new TimelineSpan object…
ITOM Visibility / concept
A process and its corresponding resource information can be used to determine whether the process is a clustered process.To detect Windows clustered applications, create a process classifier for that CI type.In the second step, relate the process classifier to the information…
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
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