Table Administration and Data Management / task
Use the Deleted Records module to restore a deleted record
You can recover deleted records that are in audited tables.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,361 results for “business rules”
Table Administration and Data Management / concept
Extending the Task table with Planned tasks
The Planned Task plugin provides a Planned Task [planned_task] table that extends the Task [task] table.
Field Service Manager Workforce / concept
Using the Capacity Console
The Capacity Console is a tool designed for monitoring, managing, and optimizing resource capacities across territories and demand channels.
Expense Line / concept
Expense Line
Expense lines enable you to track costs and represent when a point-in-time expense incurred. Expense lines can be created manually or generated by the scheduled processing of recurring costs.
Contract Management Pro / task
Map a use case for contract obligation extraction
Map a use case to specific tables, and define conditions to apply the use case for obligation extraction.
Governance risk compliance
governance-risk-compliance/compliance-case-management/create-a-model-state-transition-for-compliance-case.md
--- title: Define model state transitions description: Define the transition conditions to control how a compliance case traverses through the different workflow states by using the GRC: Compliance Case Management application.
Legal Service Delivery / concept
Security in Legal Service Delivery
Legal Service Delivery provides security through various ServiceNow AI Platform security features such as Restricted Caller Access, Encryption Support, and Edge Encryption.
Upgrade Center / reference
Preview predicted changes
Use the previewed changes table to view the list of total records that are predicted to change when the upgrade occurs.
Server API Reference / concept
Subflow - Scoped \(deprecated\)
The Subflow API provides methods to run published Workflow Studio subflows.Runs a published subflow asynchronously.
Platform user interface / concept
Administering tags
If you have an administrator role, you can configure and manage all tags, even tags created by other users.
Employee Experience Foundation / reference
Campaign bundle triggers
Define a trigger to make the content in the campaign stage available to employees.
Approvals / task
Use Multi-Provider SSO to set up an SSO approval for a SAML 2.0 authentication
An SSO approval with e-signature requires configuration on the SAML IdP and the ServiceNow instance.
Application development / concept
Governance for agentic development
Agentic development on the ServiceNow AI Platform accelerates application development by using AI to generate code and configurations from natural language prompts. However, speed must not compromise security, compliance, and maintainability.
Order management / concept
Configurable products
Learn how configurable products connect blueprints to end-user configuration experiences in CPQ, supporting both headless and Salesforce-integrated use cases.
Authentication / task
Use Multi-Provider SSO to set up an SSO approval for a SAML 2.0 authentication
An SSO approval with e-signature requires configuration on the SAML IdP and the ServiceNow instance.
Governance risk compliance
governance-risk-compliance/grc-risk-management-workspace/manage-risk-events.md
--- title: Manage risk events description: Risk events are potential or actual financial and non-financial losses, near misses, and gains that occur within an organization.
Legacy Workflow / concept
Workflow scope
Workflow application scope determines the access that an application has to the information in a workflow, specifically to the data contained in the activities in that workflow.There are some restrictions to public and private application scopes.
Event Management / task
Use the SAP Solution Manager Pull connector
The SAP Solution Manager Pull connector sends information from Event Management to the SAP Solution Manager. The Pull connector sends responses received from a Push connector in a bi-directional environment.
Legacy Workflow / concept
Workflow scope
Workflow application scope determines the access that an application has to the information in a workflow, specifically to the data contained in the activities in that workflow.There are some restrictions to public and private application scopes.
Table Administration and Data Management / reference
Dictionary entry form
The Dictionary Entry form was redesigned to provide an Advanced view and additional fields. You might need to configure the form to see all fields.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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