THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Sourcing and Procurement Operations / concept
When a shopper submits sourcing requests for products, pipeline projects are automatically created, provided the product price meets the budget conditions defined in the decision table.
Release notes / topic
CPQ is a configuration engine that acts as the "C" in Configure, Price, Quote. It uses an attribute-based approach to simplify complex product logic.
Configuration Management Database (CMDB) / concept
Governance view in CMDB Workspace provides administrators with important information, actions, and links to tools that are used to manage, monitor, and administer data ingestion and other CMDB functions.
Release notes / reference
Cumulative release notes summary on changes to Australia features and products.
Configuration Management Database (CMDB) / concept
A life cycle update for a CI affects its dependent CIs. For example, when the CI that a dependent CI depends on is deleted, the dependent CI becomes orphan with no further use.
Configuration Management Database (CMDB) / concept
The CMDB schema model is a series of connected tables that contain all the assets and business services controlled by a company and its configurations.
Legal Service Delivery / concept
With Predictive Intelligence, you can train a model to predict a target value based on one or more input values.
Integration Hub / task
Specify how source data is transformed to your target tables.
Environmental social governance / concept
Import historical metric data by using a pre-defined import template with instructions.
Authentication / task
You can paste a PEM certificate into a X.509 Certificate form so the identify provider can verify communications with the service provider.
It business management / toc
Read Australia Strategic Portfolio Management in the ServiceNow documentation.
Event Management / reference
Reference topics provide additional information about mapping and fine-tuning application services using Event Management lists and forms.
Governance risk compliance / task
Review the details of an event in the Details tab, start an event to test your business continuity or recovery plan, and monitor completion of the event.
Change Management / concept
You can configure various aspects of Change Management based on the specific requirements of your organization.
Financial Services Loan Operations / concept
Learn how bank agents, using the Partial Prepayment loan workflow, resolve a service request for a partial prepayment of an outstanding loan with the bank before its maturity. The workflow applies to both business and personal loan service requests.
HR Service Delivery / concept
HR flows created in Workflow Studio use natural language to automate approvals, tasks, notifications, and record operations without coding.
Platform security / concept
Using database queries with domain separation in your customers' applications help them protect their data. These queries then speed up the configuration and build processes.
Performance Analytics / concept
Indicator sources are data sets consisting of filtered records from one table or database view.To provide a filtered data set of records that you can evaluate with one or more indicators, create an indicator source.You can select a database view as the facts table in an…
HR Service Delivery / concept
As part of designing the HR processes, you can customize the way HR profile information is processed. Keep in mind that some of the fields that appear are referenced from the User [sys_user] table.
Legal Stock Preclearance / task
You can install the Legal Stock Preclearance application (sn_lg_stock_cp) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.
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