Task Communications Management / reference
Components installed with Task Communications Management
Several types of components are installed with the Task Communications Management plugin, including tables and user roles.
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Task Communications Management / reference
Several types of components are installed with the Task Communications Management plugin, including tables and user roles.
API Reference / concept
The GlideUser API provides a method to access information about current user roles in the Next Experience UI Framework.Returns all roles assigned to the current user.
Server API Reference / concept
The GlideImpersonate API enables administrators to pose as another authenticated user for testing purposes.Verifies whether the specified user can perform debugging on scripts.Verifies whether the current user can impersonate the specified user.Sets the user ID for the current…
Scripts / concept
Use these general guidelines for code generation to get better code suggestions and create useful and accurate scripts.
Now intelligence / concept
For fields that show the Translatable turned on badge, you can add translations of the field value in the Messages [sys_ui_message] table.
Knowledge Management / concept
The KBBlock API is included with knowledge blocks [com.snc.knowledge_blocks] as a script include.
Order management / concept
Enables you to define the configurations to determine how each flow is processed and tracked within an Inbound Request.
Universal Request for HR Service Delivery / task
For a Universal Request administrator [sn_uni_req.ur_admin] to perform some platform duties, the delegated developer role must be added.
ServiceNow SDK / reference
The Table API defines tables [sys_db_object] to store data in an application.Create a table [sys_db_object] in an application.Add a column [sys_dictionary] to a table.Configure choices [sys_choice] for a column in a table.Configure a field label [sys_documentation] for a table…
SaaS License Management / task
Create an action to deactivate or delete a user account in the SaaS application.
Integration Hub / reference
Send an outbound REST web service request to an external system.
Authentication / task
Create or update an OpenID Connect (OIDC) configuration by using the Multi-Provider SSO plugin.
Workflow Studio / concept
Use a graphical interface to work with collections of complex structured data. Help design users understand the organization of structured data, and add, remove, or configure its individual elements.
MID Server / concept
The MID Server supports the National Security Cloud (NSC) IL-5 environment, which requires all utilized cryptography to be FIPS validated.
Instance Security Hardening Settings / concept
Some hardening settings have been updated with the release of Security Center baseline version 8.0.
Application portfolio management / concept
The Technology portfolio audit tab shows audit information for your applications. An entry in this table indicates that at least one lifecycle for that software product or hardware model was either approximated, or not found, or doesn’t exist.
Customer service management / concept
Deflect cases by automatically sending relevant content through the Auto-Responder feature after a customer contact or consumer creates a case.
ERP Integration Framework / concept
Configure remote tables and extraction tables to work with data from the ERP (Enterprise Resource Planning) system.
Workforce Optimization for Field Service / task
You can activate the Field Service Marketplace plugin ( com.snc.fsm_marketplace) for Field Service Management if you have the admin role.
Cloud Configuration Governance / concept
Response Mapping is the mechanism CMP uses to write back all the events and operations into CMDB.
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