THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Intelligent experiences / reference
This AI agent manages Microsoft Active Directory objects. It creates and deletes objects, updates object expiration and organizational unit, and looks up objects by filter.
Intelligent experiences / reference
This AI agent manages PagerDuty business services. It creates, updates, and deletes business services and looks up business services, their subscribers, and their dependencies.
Intelligent experiences / reference
This AI agent manages Google Drive permissions. It looks up, creates, updates, and deletes file and folder permissions and transfers ownership of all of a user's data.
Intelligent experiences / reference
This AI agent manages Microsoft SharePoint Online list items. It creates, updates, and deletes list items and looks up a specific item or the items in a list.
Integration Hub / task
Integrate your ServiceNow instance and the Box APIs to automate the Box spoke actions. For example, you can set up a flow that removes a file in your Box account.
Integration Hub / concept
Manage functions that are attached to events, using your Google Cloud Functions account from ServiceNow instance.
Integration Hub / concept
Manage the Oracle Autonomous Database operations from your ServiceNow instance.
Intelligent experiences / reference
This AI agent manages Okta groups. It creates and updates groups, adds and removes users, checks group membership, and looks up groups and group details.
Employee Experience Foundation / concept
Connect Content Publishing with a video hosting service, to make the hosted videos available for content authoring and publishing.
Intelligent experiences / reference
This AI agent manages GitLab merge requests. It creates, updates, and accepts merge requests, adds, updates, and deletes merge request notes, and looks up merge requests and their notes.
Intelligent experiences / reference
This AI agent manages expense reports in SAP Concur. It looks up reports modified after a given date, retrieves report comments, submits reports for approval, and runs workflow actions on reports.
Virtual Agent / concept
Use these topics to learn more about scripting methods, NLU system entities, and the Virtual Agent Interactions table.
Mobile / concept
Functions define the actions users can perform from a screen, such as tapping a button, icon, or menu option. In offline mode, only functions configured as available on offline are accessible to users without network connectivity.
Intelligent experiences / reference
This AI agent manages Coupa receiving and inventory data. It looks up receipts and receipt details, looks up advanced shipment notices by update date or purchase order line, and creates goods receipts.
Intelligent experiences / reference
This AI agent works with records in Microsoft Dynamics CRM. It looks up records by ID or search query, retrieves entity primary attributes and logical names, and deletes records.
Intelligent experiences / reference
This AI agent manages documents in Docusign eSignature envelopes. It adds and replaces documents, looks up documents and document IDs, and attaches individual or combined documents to ServiceNow records.
Intelligent experiences / reference
This AI agent manages Google Calendar events. It creates, updates, moves, and deletes events, looks up events by calendar or event ID, and finds busy slots.
Intelligent experiences / concept
The AI Agent Studio is designed to securely use your data, workflows, and integrations directly within the ServiceNow AI Platform.
Intelligent experiences / reference
This AI agent manages Zoom meetings. It creates, updates, ends, and deletes meetings, adds registrants, and looks up meeting details, live meetings, ended meeting instances, and past participants.
Lifecycle Events / task
Create or modify a lifecycle event activity. Lifecycle Events activities can be approvals, employee tasks, fulfiller activities, notifications, flows, content, or activity containers.Configure a lifecycle event activity that is an approval.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.