Authentication / task
\(Optional\) Enable providing an authentication context class for SAML
You can enable the instance to send an authentication context class request to the IdP containing your instance's preferred authentication request format.
THE SERVICENOW DOCUMENTATION LIBRARY
Find the answer.
Get back to building.
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Authentication / concept
Configure an account recovery user
Configure an account recovery user to perform account recovery activities on your instance.Configure an account recovery from the Account Recovery properties page.Configure an administrator as an account recovery user from the admin user profile.
Order management / reference
Boundaries and limits
View a list of boundaries and limits in CPQ.
Employee Experience Foundation / task
Create a widget with the AI-powered Widget Builder
Use the AI-powered Widget Builder to generate an Employee Slate widget from a natural-language prompt. Refine the widget properties and publish the widget to the widget library.
Security Incident Response / task
Map the AWS Security Hub finding fields
Map the individual AWS Security Hub finding fields to the fields on the SIR security incident so that you can create incidents with the mapped data.
Configuration Management Database (CMDB) / reference
CMDB Health process tracking and troubleshooting
Use the following information to track and resolve issues with the CMDB Health processes.
Mobile / concept
Configure actionable push notifications
Include actions with your push notifications. Users can perform push notification actions without opening the app.
Contract Management Pro / concept
Agentic workflows Contract Management Pro
Use agentic workflows in Contract Management Pro to extract metadata and obligations from signed contracts, and set reminders for contract renewals or termination.
Virtual Agent / task
Configure the portable Virtual Agent chat widget
Configure the portable Virtual Agent chat widget to run Virtual Agent on third-party web pages.
Now Assist for CSM / task
Change an insight to use a different field for sentiment analysis
Change a sentiment analysis insight to display sentiment data from a different field. This requires updates to both the UI Builder component and AI Skill Kit.
MID Server / concept
Securing and encrypting MID Server data
After configuring your MID Server, you can add security by encrypting MID Server parameter values in the config.xml file. Encryption protects data that the MID Server returns to the ECC Queue.
Delta zurich australia / reference
Combined Build Agent and Autonomous Engineer release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Build Agent and Autonomous Engineer from Zurich to Australia.
Operational Technology Manager / task
Configure the RTE mapping for ETL
Configure the Robust Transform Engine (RTE) mapping for the Extract Transform Load (ETL). The ETL process transfers custom column data from the import set to the target Configuration Management Database (CMDB) class.
Server API Reference / concept
SNEventSenderProvider - Global
The SNEventSenderProvider API provides a method to instantiate an IEventSender instance.Returns an IEventSender object to use to send events from a MID Server to a ServiceNow instance.
Authentication / task
Set up ADFS for SAML
Set up ADFS for SAML. This procedure uses ADFS 2.0 and shows samportal.example.com as the ADFS website. Replace this with your ADFS website address.
Security Incident Response / concept
Configure Major Security Incident status reports
Configure major security incident reports to set up and download the reports according to your business needs throughout the life cycle of the major security incident record remediation process.
Field Service Scheduling / reference
Dynamic scheduling system properties
Set up properties to customize the behavior and functionality of the dynamic scheduling process according to your organization's needs.
Password Reset / task
Configure your Password Reset process
To implement the process, you configure credentials, verification methods and settings, and enrollment settings. You also specify to which users the process applies.
HR Service Delivery / task
Add Delegated Developer to HR Administrator
For an HR Administrator [sn_hr_core.admin] to perform some platform duties, the delegated developer role must be added.
Authentication / task
Set up the instance for ADFS
Configure your instance and SAML 2.0 settings to work with ADFS.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.