Order management / reference
Flow actions for fulfillment subflow definition
If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform.
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Order management / reference
If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform.
Threat Intelligence Security Center / task
Learn how to automatically add threat intelligence to a TAXII server collection.
Service Exchange / task
As a provider, proactively create remote tasks for your customers by using Workflow Studio.
Integrate applications / concept
Use the RPA bot generation skill to create automations, activities, and automation logic additions from text instructions and preview options from the RPA Desktop Design Studio user interface.
Integration Hub / task
Test your Data Stream action to ensure that it works the way you expect before you add it to a flow.
Workflow Studio / reference
Create and manage flows, subflows, and actions from Workflow Studio.
Workflow Studio / concept
View and manage the history of a flow. See past configurations of a flow to copy, restore, or remove them.
Change Management / concept
You can attach a process with defined conditions to the Change model states to enable state transitions.
Security management / task
The Security Operations Carbon Black Integration - Isolate Host is the implementation for the Carbon Black integration launched by the Security Operations Integration - Isolate Host flow.
HR Service Delivery / task
Activate a schedule flow that interacts with Oracle HCM to pull worker profile information into a ServiceNow instance. This flow automatically pulls all new changes in the Oracle HCM and keeps the worker profiles updated in the HR Service Delivery.
Workflow Studio / concept
View and manage the history of a subflow. See past configurations of a subflow to copy, restore, or remove them.
Hardware Asset Management / concept
Return Merchandise Authorization (RMA) is an agreement between a buyer and seller that lets the buyer return or replace a faulty product. The Asset RMA Order catalog item has prescriptive flows to streamline the RMA process.
Workflow Studio / task
View the change history of a flow by date and user.
Workflow Studio / reference
Logs a message in the Workflow Studio log table sys_flow_log.
Virtual Agent / concept
Use this application to build an integration with Amazon Connect. This allows your users to initiate an IVR (Interactive Voice Response) conversation with Virtual Agent.
Advanced Work Assignment / task
Create a custom flow action in Workflow Studio for enabling external routing.
Security Incident Response / concept
The Automated Malware playbook provides a sequence of automated steps that helps you resolve malware alerts quickly and efficiently.
Threat Intelligence Security Center / task
Create a vulnerability assessment to evaluate and document security risks from zero day vulnerabilities in your environment. Use this when you want to assess the potential impact of newly discovered vulnerabilities that lack available patches.
Financial services operations / task
Configure the Financial Services Operations Integration with Jack Henry jXchange application by using the Jack Henry jXchange connection and credential record to authenticate ServiceNow requests.
Industrial Process Manager / concept
The Industrial Process Manager includes an automated flow for the automated mapping feature.
The same documentation is available through the public REST API.
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