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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,361 results for “business rules”

Platform user interface / reference

Dot-walking examples

Access fields on a related table from a form, list, or script by dot-walking. This topic includes examples of the different ways that you can dot-walk.

Now intelligence / concept

Segments in the Query Generation semantic layer

Segments are predefined filter conditions that map business terminology to specific query filters, helping the semantic layer translate natural language questions into accurate database queries.

App Engine Studio / concept

Migrating to Build Agent

Build Agent is the agentic development experience on the ServiceNow AI Platform. Migrate your applications from App Engine Studio to Build Agent to expand your app's capabilities and take advantage of the agentic developer experience.

Platform user interface / task

Edit a form

You can edit a record in the form view. You can also insert a record, apply a template, and cancel changes to the record.Insert provides a method for creating multiple similar items, such as email notifications, users, groups, or business rules.Your organization may use…

Change Management / concept

Change model attributes

Change model attributes are tags that you assign to states in a change model. Scripts can check which attributes are present in the current state of a change and turn functionality on or off for that state.

Accounts Payable Operations / reference

Invoice processing case form

Field descriptions for the Invoice processing case form, including supplier information, payment terms, accounting codes, and billing addresses.

Web Services / concept

Getting started with ServiceNow Live Connect

The ServiceNow Live Connect provides data access to your ServiceNow instances through industry-standard ODBC and JDBC drivers, enabling direct connections from Business Intelligence (BI) tools and data analysis platforms.

Service Portal / concept

SC Order Guide widget

Use this widget (widget-sc-order-guide-v2) to request an order guide, that is, a single service catalog request for several catalog items with a specific purpose. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Release notes / topic

Code Signing release notes

The Code Signing (CS) application validates scripts and code that runs on your instance. Code Signing was enhanced and updated in the Australia release.The Code Signing (CS) application validates scripts and code that runs on your instance.

Test Generation / task

Generate a test using Test generation

Simplify and automate your testing process with Test generation. Describe your desired test, and ServiceNow Otto empowered Test generation application automatically generates the necessary tests.

Platform administration / concept

Reference qualifiers

Use reference qualifiers to filter the data that is returned for a reference field.

Health Log Analytics / concept

Domain separation and Health Log Analytics

Domain separation is supported for Health Log Analytics. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

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