Contract Management / concept
Condition check definitions
Condition check definitions enable you to define logical conditions that indicate when to change a field value in a record.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Server API Reference / concept
AbstractReconciler - Global
The AbstractReconciler script include provides methods to use as a base class to create your own Discovery reconciler.Determines if the newly discovered data is different than the data already in the database for the current item.Gets the string value of the field to be used as…
Policy as Code Engine (PaCE) / concept
Understanding PaCE
PaCE enables you to manage, administer, and audit policies from a centralized location.
It operations management / reference
Components installed with synthetic monitoring
Several types of components are installed with activation of the synthetic monitoring plugin, including tables and user roles.
Platform security / concept
Domain separation explained
With domain separation, you can segregate application data, UI, and business logic, such as rules or workflows, in a single customer instance. Separating these elements into logically defined domains supports specific hierarchies for all customers using your applications.
Release notes / topic
Build Agent and Autonomous Engineer release notes
The ServiceNow Build Agent and Autonomous Engineer applications enable developers to create, edit, and deploy full-stack applications and metadata through a conversational interface.
Governance risk compliance
governance-risk-compliance/grc-risk-management-workspace/configure-risk-event-integration.md
--- title: Configure risk event integration description: Configure risk event integration with other upstream ServiceNow applications. This integration enables all users in an organization to report and track the risk events.
Digital End-User Experience (DEX) / task
Create an agent policy
Create an agent policy by configuring a filter that determines the Configuration Items (CI) to run the checks and the metrics that are collected.
UI Builder / concept
Bind data to UI Builder pages using controllers \(advanced feature\)
Controllers simplify the linking of data and event logic to enable component presets in UI Builder.Add a data controller to your page to use component presets.Configure a controller to pull data from a table.Delete a controller that you no longer need in UI Builder.The…
Web Services / reference
AttachmentCreator SOAP web service
Attach documents to records in ServiceNow by sending a SOAP message targeting the ecc_queue table.
Integrate applications / concept
Cloudera Impala
The Cloudera Impala connector provides read-only access to data and metadata in Cloudera Impala.
API reference
api-reference/server-api-reference/c_GlideTimelineAPI.md
--- title: GlideTimeline - Global description: The GlideTimeline API provides the core implementation for configuring and displaying a Glide Windowing Toolkit Timeline.Specifies whether or not to group timeline items by their parent.
Integrate applications / concept
MySQL
The MySQL connector enables access to relational database data from your MySQL instance without moving or copying data.
Government industry / task
Configure PaCE Restricted Caller Access Privileges \(RCA\)
Define cross-scope access to an application, application resource (such as an access control role, a business rule, a UI action, or a script include), or event. You can use a requested RCA to grant store apps access to protected resources in the ServiceNow AI Platform.
Healthcare and Life Sciences Service Management Core / concept
Configure dosage specifications for a medication product
You can enable a healthcare representative to enter the dosage for a medication product by configuring dosage specifications.
Customer Self-service and Omnichannel Engagement / task
Launch a feature in Engagement Messenger using URL parameters
Use URL parameters in your website's URL to enable the deep linking and launch a feature in Engagement Messenger integrated with your website.
Knowledge Management / concept
KBPortalServiceImpl - Global
The KBPortalServiceImpl API is included with Knowledge Management V3 [com.snc.knowledge3] as a script include.
Time Configuration / concept
Timeline pages
Use timeline pages to track any activity bounded by two dates, such as change request start and end dates, or incident open and close dates. Administrators can create timeline pages, which are user interactive.
Integration Hub / concept
Stream Producer
Stream Producer enables you to automatically stream changes from ServiceNow tables to Kafka topics using change data capture (CDC), eliminating the need for custom scripts or business rules.
Intelligent experiences / concept
Defined desktop actions in AI Desktop Actions
Desktop actions enable you to automate repetitive tasks on your desktop and web applications. This capability helps you streamline repetitive tasks, improve efficiency, and integrate desktop application workflows into your ServiceNow processes.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.