THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Industrial Workspace / concept
Track the volume, performance, and progress of the Operational Technology (OT) vulnerable items (VIs) from the initial analysis and detection to the containment, or remediation.
Customer service management / task
Use schedule adherence to evaluate whether or not your agents are adhering to their assigned schedules. You can look for areas where low-value activity can be eliminated or reduced and further analyze staffing levels throughout the day.
Employee service management / concept
Employees can submit legal requests for creating non-disclosure agreement (NDA) contracts with third parties such as vendors, customers, and partners. The legal department can manage and process these requested changes from a centralized location.
Agent Client Collector / task
Group discovered browser extensions in your environment by business relevance.
Delta yokohama australia / reference
Consolidated page of all release notes for Data Management for CSM from Yokohama to Australia.
Field service management / reference
After Field Service Management is activated, you can activate additional plugins that provide demo data and enable a variety of features.
Predictive Intelligence / concept
ServiceNow Predictive Intelligence is a platform function that provides a layer of artificial intelligence that empowers features and capabilities across ServiceNow applications to provide better work experiences.
Agent Client Collector / reference
Review this information for details on OS query scripts, data collected, and definition of terms.
Delta yokohama australia / reference
Consolidated page of all release notes for Third-party Risk Management from Yokohama to Australia.
Privacy Workspace / task
Generate AI-assisted recommendations while reviewing a privacy assessment to quickly identify relevant risk statements from the privacy library.
Delta xanadu australia / reference
Consolidated page of all release notes for Data Management for CSM from Xanadu to Australia.
Cloud Configuration Governance / concept
A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers.
Insurance Claims / concept
The Individual Life Claims application installs automated workflows that you can configure for any individual life claims tasks. These workflows create cases and routes any tasks to different departments in your organization.
Sourcing and Procurement Operations / concept
Learn about the benefits and capabilities of Sourcing and Procurement Operations (SPO).
Delta yokohama australia / reference
Consolidated page of all release notes for Enterprise Architecture from Yokohama to Australia.
Process Mining / reference
Several types of components are installed with activation of the com.sn_po plugin, including tables, user roles, and scheduled jobs.Process Mining adds these roles.Access all projects and manage all project settings and configurations and schedule background and jobs.Perform…
Delta xanadu australia / reference
Consolidated page of all release notes for Enterprise Architecture from Xanadu to Australia.
Release notes / reference
The Australia Patch 6m release contains important problem fixes via Australia Patch 6 and updates to compatible ServiceNow Store applications.
Configuration Management Database (CMDB) / concept
You can populate the CMDB by using Discovery, by using the IntegrationHub ETL or Import Sets to import and integrate data from a third-party source, by integrating with an external CMDB, or by manually creating CIs.
Password Reset / concept
Enable connections to Active Directory (AD) by activating the Password Reset Windows App and Microsoft AD for Password Reset available in the ServiceNow Store.Request the Password Reset Windows App (Password Reset Orchestration) (com.glideapp.password_reset_desktop) plugin that…
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