THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
SaaS License Management / concept
SaaS License Management tracks and controls cloud-based application subscriptions within Software Asset Management (SAM). This capability helps organizations manage subscriptions, monitor usage, and control costs across hybrid and direct SaaS models.
Software Asset Management / reference
A detailed description of the license metrics that can be used with Microsoft products.
Customer relationship management / concept
Omnichannel support enables organizations to serve customers across multiple communication channels, including voice, chat, email, SMS, consumer messaging apps, social media, and Engagement Messenger, from a single, unified workspace.
Workflow Studio / concept
Workflow Studio is the default ServiceNow AI Platform process automation builder used to create flows. Workflow Studio replaces the Workflow Editor.
Employee service management / concept
Use Contract Management Pro to submit contract requests that will generate contract documents using a predefined contract template and template rules.
Vulnerability Response / concept
Track the volume, performance and progress of vulnerabilities from initial analysis and detection to containment, or remediation. You can filter reports by assignment group, exploits, risk rating, or state, for example.
Virtual Agent / concept
Virtual Agent can automate many workflows, and a number of common solutions are available when you install Virtual Agent and related plugins, such as ITSM Virtual Agent Conversations.
Performance Analytics / reference
Assign roles to ensure that users can perform all necessary actions.
AI Risk Management / concept
Learn more about how organizations can govern AI from initial demand through deployment and ongoing governance monitoring by using the AI Control Tower and AI Risk and Compliance applications together.
Application development / concept
Create and manage custom applications in a simple, no-code environment.
Delta yokohama australia / reference
Consolidated page of all release notes for CPQ Configurator from Yokohama to Australia.
Server API Reference / concept
The Flow API provides methods to run activated Workflow Studio flows.Ignores the trigger and runs an activated flow asynchronously.
CMDB CI Class Models / concept
The CMDB CI Class Models app adds or updates classes for Operational Technology (OT).
Access Control / task
Configure custom access control lists (ACLs) to secure access to new objects or to change the default security behavior.
Delta yokohama australia / reference
Consolidated page of all release notes for Configuration Management Database (CMDB) from Yokohama to Australia.
Sourcing and Procurement Operations / reference
A purchase order is a binding contract between a buyer and a supplier that authorizes a purchasing transaction. It contains the descriptions, quantities, prices, applicable discounts, payment terms, delivery dates, and other associated terms and conditions with the supplier.
Delta yokohama australia / reference
Consolidated page of all release notes for Quote Management from Yokohama to Australia.
REST APIs / concept
The Application Service API provides endpoints that enable you to create, modify, and update application services.Retrieves a list of configuration items (CI) in a mapped application service and the relationships between them.
Application development / concept
Compare ServiceNow development tools to select the right approach for your agentic development needs.
Vulnerability Response / task
The flexibility inherent in Vulnerability Response allows you to remediate vulnerabilities in whatever way suits your security organization.
The same documentation is available through the public REST API.
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