Legacy Workflow / task
Work on workflows
To complete a workflow, you add workflow activities, validate the workflow, and publish it.Activities determine the functionality of the workflow.You can manually validate a workflow from the Workflow Editor.
THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Legacy Workflow / task
To complete a workflow, you add workflow activities, validate the workflow, and publish it.Activities determine the functionality of the workflow.You can manually validate a workflow from the Workflow Editor.
Delta washingtondc australia / reference
Consolidated page of all release notes for Sales CRM for Telecommunications from Washington DC to Australia.
Better together
--- title: Building desktop automations from Task Mining data description: Automatically convert desktop processes into executable AI agents: capture the task (desktop processes) in Task Mining, create desktop actions (automation blocks) and AI agent in Automation Center, and…
Workflow Activities / concept
Workflow activity reference, organized by category.
Delta yokohama australia / reference
Consolidated page of all release notes for RPA Hub from Yokohama to Australia.
Governance risk compliance / task
Add a recovery task as part of the planned recovery strategy. You can add one or more recovery tasks for a loss scenario and those recovery tasks are displayed in the loss scenario itself. Automate the recovery tasks in a plan for a faster recovery.
Integration Hub / concept
The Microsoft Exchange Online spoke creates and manages calendar and mail in Microsoft Exchange Online. To create, manage, or delete users and groups, use the Microsoft Azure AD spoke.
Event Management / task
Integrate Amazon Web Services (AWS) with Event Management. To add AWS platform as a data source, configuration is required in the AWS platform.
Release notes / reference
The Australia Patch 5m release contains important problem fixes via Australia Patch 5 and updates to compatible ServiceNow Store applications.
Integration Hub / concept
Manage surveys, responses, collectors, and so on in the SurveyMonkey account from your ServiceNow instance.
Delta washingtondc australia / reference
Consolidated page of all release notes for Zero Copy Connector for ERP from Washington DC to Australia.
Platform security / reference
With a ServiceNow instance, you can improve efficiency, add greater security, and increase performance for your customer organizations. It's helpful to understand some of the most common terms as you create your configurations.
Integration Hub / concept
Provision a logically isolated section of the AWS cloud using Amazon VPC and launch the required AWS resources in a virtual network, from your ServiceNow instance.
Delta xanadu australia / reference
Consolidated page of all release notes for Software Asset Management from Xanadu to Australia.
Government industry / concept
Use the Grants Proposal Playbook to manage the life cycle of grant applications submitted by organizations through the portal.
Mobile / reference
Review the setup options to determine which configurations apply to your offline mode requirements. Each option explains what to configure and why, helping you make informed decisions.
Release notes / topic
The ServiceNow Industrial Standards application provides a centralized, governed framework to define, publish, and maintain operational standards across plants and production lines.
Accelerator and Initiative List / reference
The Release and Deployment Advisory for Pro-code Development Accelerator provides guidance to assist pro-code developers in tools and techniques to release and deploy ServiceNow application configurations and customizations.
Environmental social governance / concept
A metrics manager defines the metrics by creating a metric definition. A metric definition is a template-level record. In the metric definition, you set the core properties of the metric, such as unit, direction, nature, precision, and category.
Integration Hub / concept
The Microsoft Teams Graph spoke manages applications, calendar, teams, channels, chats, notifications, and webhooks in Microsoft Teams. To create, manage, or delete users and groups, use the Microsoft Entra ID spoke (formerly Microsoft Azure Active Directory spoke).
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.