Content Management System / reference
Content management and Jelly code examples
Code examples
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Service Level Management / reference
SLA transitions
SLA records pass through a series of transitions during processing.
Virtual Agent / concept
Exploring Virtual Agent
The ServiceNow Virtual Agent platform provides user assistance through conversations within an intelligent messaging interface.
Server API Reference / concept
SegmentHandle API - Scoped
Methods for handling a single instance of a segment, such as a header or item.
Workforce Optimization for IT Service Management / concept
Add or remove access to assignment groups in Workforce Optimization for ITSM manager workspace
Include or exclude access to assignment group data to display only the groups that are relevant for the logged-in user in the Workforce Optimization for ITSM manager workspace.
Order management / reference
User Access Control reference
Control Admin access levels using CSV imports. Assign NONE, READ, EDIT, or ADMIN permissions to specific areas.
Cloud Configuration Governance / task
Move a resource block from one environment to the other
Use update sets to effortlessly transfer resource blocks and their dependencies between environments. Group them into a named set, facilitating seamless movement for testing or deployment.
Demand Management / reference
Demand Management key terms
Important terms in Demand Management are listed in the table.
REST APIs / concept
Agent Client Collector API
The Agent Client Collector API provides endpoints to manage actions on available agents and managing policies.Gets the information of a specified agent.Disables data collection for a specified agent in the up/alive state.Enables data collection for a specified agent in the…
Planned Maintenance (Family) / task
Run a scheduled job to execute a maintenance schedule
Maintenance schedules are executed whenever the meter, duration, script, or condition criteria is met. You can also use the Schedule ad-hoc feature to run a maintenance schedule manually.
Cloud Configuration Governance / concept
Day 1 setup guide for VMware on Cloud Provisioning and Governance
To set up Cloud Provisioning and Governance for the very first time, you perform the procedures in this "Day 1" setup guide. Be sure to perform the procedures in order.
Service Portal / concept
Service Catalog forms in Service Portal
Service Catalog forms are rendered within Service Portal widgets in a two-column layout. Complex forms may not display as expected.
Virtual Agent / reference
Create a topic form
The Create a topic form is used to set the properties for a new conversational topic for Virtual Agent.
DevOps (Family) / concept
Azure DevOps pipeline tasks
Use these tasks in your Azure DevOps pipeline to interact with the DevOps Config data model.
Intelligent experiences / reference
Analyze potential impact AI agent
This agent analyzes the potential business and operational impact of a proposed change by identifying affected servers and services.
GRC Common Functions / task
Submit an anonymous case from the Anonymous Reporting Center
Raise suspected compliance, privacy, or AI-related issues confidentially from the Anonymous Reporting Center (ARC) landing page.
Server API Reference / concept
OCRotaMember - Global
The OCRotaMember script include provide methods to perform maintenance operations on the On-call Member [cmn_rota_member] table.Deactivates the user's rota member records according to the deactivate date.Checks whether the cmn_rota_member record has changed.
HR Service Delivery for mobile / reference
Components installed with Now Mobile for HR Service Delivery
Several types of components install with the activation of the Now Mobile for HR Service Delivery plugin, including tables and user roles.
Authentication / concept
REST API Auth Scope properties and tables
The REST API Auth Scope plugin (com.glide.rest.auth.scope) includes the following system properties, tables, and scripts.
Authentication / task
Generate instance service provider \(SP\) metadata for SAML
As part of your SSO configuration, you can generate the instance SP metadata to provide to the IdP.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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