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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

3,547 results for “script include”

Order management / task

Configure the invoice dispute resolution extension point

Implement the invoice case resolution extension point to enable the invoice dispute intake assistant AI agent to resolve a validated quantity dispute by issuing a credit note or placing an order for the disputed quantity.

Government industry / task

Configure the Spending Overview Widget and Filter pills

Use script includes to configure the Spending Overview widget and filter pills on the Funding Allocation tab for the rolling grant approvals feature. Admins can add, remove, relabel, and reorder chart widgets and filter pills, and create custom ones to match program requirements.

Application development / task

Create a fix script

Create fix scripts to ensure the system installs or updates an application properly.

ITSM Mobile Agent / concept

Migration to ITSM Mobile Agent 5.0.3

Migration to ITSM Mobile Agent 5.0.3 enables the Next Experience theme and accessibility compliance in ITSM Mobile Agent.

Hardware Asset Management / task

Create a provider integration profile

Create a provider integration profile to convert any format of Scratchpad update sent by your provider to a format required for the Zero Touch request flow.

ServiceNow SDK / concept

Downloading dependencies with the ServiceNow SDK

Download application dependencies and TypeScript definitions from an instance for IntelliSense and validation of scripts and ServiceNow Fluent code.Download TypeScript definitions for dependencies in other application scopes to get IntelliSense support and validation for…

ITOM Cloud Accelerate / task

Create a policy through script

Use the ServiceNow platform native scripting mechanism to define the policy condition. You can externalize the decision making to script includes and reuse the code across different policies.

Employee Experience Foundation / task

Customize data display in Kiosks

Create implementations to customize the display of data in the Schedule and Time off tabs based on your location or any other criterion according to your organizational requirement.

Healthcare life sciences / concept

Configuring the enrollment request form

You can configure an enrollment request form to enable patients or practitioners to enroll into Patient Support Services programs offered by a healthcare organization.

REST APIs / concept

ATF Code Coverage API

The ATF Code Coverage API provides endpoints to compute code coverage from Automated Test Framework (ATF) runs.

Customer service management / concept

Creating custom user roles

System administrators can create custom roles or modify the access of existing roles by using script includes and extension points/instances.

Operational Technology Manager / task

Update the column mapping script

To transfer the custom column data to the Configuration Management Database (CMDB), update the column mapping script to add the corresponding entry to the importSetColumnsVsStagingColumnsMap object.

REST API Explorer / concept

Scripted REST APIs

The scripted REST API feature allows application developers to build custom web service APIs.

Using an agent or building an integration?

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