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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,361 results for “business rules”

AI Search / concept

Search sources in AI Search

Define search sources to make your searchable content available in search experiences. Choose an indexed source and configure optional filter conditions to limit the content that users can search.

Enterprise Asset Management / concept

Manage asset put away using the Enterprise Asset Workspace

Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.

Now Assist Skill Kit / concept

Using AI Skill Kit

Use AI Skill Kit to create and publish prompts and custom skills for Otto.

Contract Management Pro / concept

Exploring Contract Management Pro

Learn more about the Contract Management Pro application through a sample workflow and review the benefits that it can provide.

Automated Test Framework (ATF) / concept

ATF Code Coverage

Metadata code coverage tracks which lines of code in your custom scripts are executed during ATF test runs. It helps identify untested code, validate test quality, and assess deployment risk in ReleaseOps.

Contract Management Pro / concept

Obligation Management

Obligation Management in Contract Management Pro enables you to track and fulfill contractual responsibilities by creating obligation records and managing associated tasks.

Platform security / concept

Granular admin roles

Granular admin roles enables you to verify proper access management by assigning roles that define user permissions and responsibilities. By doing so, organizations can maintain security, enforce conformance, and optimize their operations effectively.

Now Assist in Virtual Agent / reference

Data sets for conversation evaluations

Test data sets supply the scenarios and expected results that conversation evaluations run on to measure how your assistant performs.

Application development / concept

Agentic development app refinement in the ServiceNow IDE

The ServiceNow IDE provides a VS Code, file-based editing experience with syntax highlighting, code completion, and real-time installing to your instance. Use this approach to harden generated, scaffolded apps into production-grade solutions.

Scripts / concept

JS Code Coverage Debug

JS Code Coverage Debug allows administrators and application developers to log the server-side scripts triggered during a user session and then review which lines of code the system ran.The JS Code Coverage application highlights script fields to indicate whether the system ran…

REST APIs / reference

Reassign Assessment - PATCH /\{userId\}

Reassigns an assessment instance to a different user. Use this endpoint when you need to transfer ownership of an in-progress assessment from the current assignee to another user.

Coaching / task

Assess a trainee

Use a coaching assessment to review the work of a trainee and to provide training and feedback.

Release notes / reference

Australia Patch 7

The Australia Patch 7 release contains important problem fixes.

Using an agent or building an integration?

The same documentation is available through the public REST API.

GET /api/docs/search?q=GlideRecord&limit=20
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Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.