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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,316 results for “flow designer”

Release notes / reference

Australia Patch 4

The Australia Patch 4 release contains important problem fixes.

Impact / concept

Enable data collection for Value Management

The Impact Value Management Data Collection apps are designed to simplify and optimize the value metrics data collection process using Performance Analytics (PA).

Integrate applications / task

View the process jobs of a bot process in RPA Hub

View a list of execution logs of a bot process in RPA Hub.Use the Process job form to view a list of the execution logs of a bot process.A process job represents the execution of a bot process on a robot.

It service management / reference

IT Service Management applications

IT Service Management (ITSM) provides a suite of applications that help organizations manage the end-to-end delivery of IT services, from incident resolution to change management and continuous improvement.

Virtual Agent / reference

Virtual Agent pre-built topic blocks for NLU

Virtual Agent provides pre-built topic blocks that topic authors or admins can use to perform specific platform-related functions or tasks in bot conversations. For example, certain topic blocks enable you to check agent availability or generate AI Search results.

Configuration Management Database (CMDB) / concept

CMDB dependent relationship rules

Service definitions consist of CI types and relationship types. Dependent relationship rules define the dependency structure of the CI types and the relationship types in these service definitions, helping in CI identification and in the construction of business service maps.

Virtual Agent / reference

Create a topic form

The Create a topic form is used to set the properties for a new conversational topic for Virtual Agent.

Release notes / reference

Australia Patch 6m

The Australia Patch 6m release contains important problem fixes via Australia Patch 6 and updates to compatible ServiceNow Store applications.

Workforce Optimization for HR / reference

Workforce Optimization for HR reference

Workforce Optimization for HR reference includes information about the roles, system properties, and tables installed.Several types of components are installed with activation of Workforce Optimization for HR application, including user roles, key performance indicators (kpis),…

Intelligent experiences / concept

Premium chat

ServiceNow Otto panel premium chat is an AI chat experience built into your ServiceNow environment. Ask questions, get answers from your organization's knowledge, and take action on records.

Intelligent experiences / reference

Notification AI agent

This AI agent creates or edits notification records through natural‑language interaction.

Release notes / topic

Impact release notes

ServiceNow Impact is built on the ServiceNow AI Platform and combines customized service with a digital interface to provide tailored recommendations and guidance.

Impact / toc

Australia Impact

Read Australia Impact in the ServiceNow documentation.

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