API Reference / concept
GlideUser - Client
The GlideUser API provides methods that access information about the current user and current user roles.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,361 results for “business rules”
Upgrade Management / reference
Upgrade Summary Report
The Upgrade Summary report summarizes the actions taken, provides tools to resolve conflicts between customizations and changes that are part of the upgrade, and provides information to help estimate time for upgrades to other instances.
AI Control Tower / reference
Components installed with the Evaluation dashboard
Several types of components are part of the Evaluation tab, including scheduled jobs, tables, system properties, and flows.
Government industry / concept
Using the Grants Proposal Management Playbook in Grants Management
Use the Grants Proposal Playbook to manage the life cycle of grant applications submitted by organizations through the portal.
Service Graph Connectors / task
Configure Service Graph Connector for SolarWinds
Set up authentication credentials and scheduled jobs to import SolarWinds data into your CMDB.
Workflow Studio / reference
Workflow Studio flow system properties
Configure how the system processes flows.
Governance risk compliance
governance-risk-compliance/grc-compliance-management-workspace/request-policy-exception-ws.md
--- title: Request a policy exception using the Compliance Workspace description: Use the Compliance Workspace to request exceptions for policies, control objectives, or issues by specifying the reason of exception on a particular list of the systems, applications, networks, or…
DevOps Change Velocity / concept
DevOps change request attributes
Add or update DevOps change request attributes using the changeInfo REST API, the Default Change Handler subflow, by passing attributes through the pipeline, Update function, or automated flows.
Healthcare and Life Sciences Service Management Core / reference
Healthcare and Life Sciences Service Management glossary
Learn about the terms and concepts that are unique to Healthcare and Life Sciences Service Management.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary…
Delta zurich australia / reference
Combined ITSM MCP Server release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for ITSM MCP Server from Zurich to Australia.
Service Operations Workspace / concept
Viewing incident record information using the Contextual side panel
View the incident record information, such as caller details and assets, from the Contextual side panel. Use this information to help manage an incident more efficiently.
Order management / task
Manage opportunity records using an MCP client
Retrieve, update, create, and delete opportunity records and related CRM data from an MCP client using plain language.
Retail industry / toc
Australia Retail Industry
Read Australia Retail Industry in the ServiceNow documentation.
Sourcing and Procurement Operations / reference
Invoices
Invoices are generated for a payment against a purchase order. A purchase order can have multiple invoices depending on the payment schedule.
Delta xanadu australia / reference
Combined Sales Territory Management release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Sales Territory Management from Xanadu to Australia.
Release notes / topic
Product Catalog Management and Pricing Management release notes
The ServiceNow Sales CRM applications include the ServiceNow Product Catalog Management and ServiceNow Pricing Management features, which enable you to create and manage the product offerings, catalogs, pricing, and discounting strategies used in your organization.
REST APIs / concept
SG Services API
The SG Services API provides endpoints to create and manage application services and the upstream relationships between them.Converts a manual or empty type application service to a calculated application service.
Server API Reference / concept
GlideRecord - Global
The GlideRecord API is used for database operations.Creates an instance of the GlideRecord class for the specified table.Adds a filter to return active records.Changes the domain used for the query from the user's domain to the domain of the provided GlideRecord.Adds an encoded…
Software Asset Management / concept
Software Asset Management publisher pack for SAP
Use the Software Asset Management publisher pack for SAP to manage and optimize your SAP licenses. Get comprehensive visibility into your SAP license compliance and uncover potential savings.
Asset Management / concept
Manage transfer order
Manage the asset movement from one stockroom to the other using transfer order.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.