Use the File Picker user input control in a Virtual Agent topic to prompt a user to upload an image or any file type. After the user uploads an image file, the image appears immediately in the Virtual Agent client.
The Equipment extension classes are the subclasses that are extended from the telco equipment, network gear, and hardware tables. You can define equipment records for these classes in the Telecommunications Network Inventory application.
The ServiceNow Mobile Platform application enables you to access your ServiceNow instance from anywhere. Mobile Platform was enhanced and updated in the Australia release.The ServiceNow Mobile Platform application enables you to access your ServiceNow instance from anywhere.
Create a new CI in CMDB Workspace, while applying Identification and Reconciliation Engine (IRE) processes and other requirements for the CI's class. IRE identification rules enforce the new CI to be unique and to comply with other class requirements.
Integrate your ServiceNow instance with Mastercard’s Mastercom API Suite (MCOM) and Mastercom Extended APIs (MCOM Extended) to manage the full card dispute lifecycle.
Assign a user group as the owner of business impact analysis (BIA), plans, and event records, instead of or alongside an individual owner. Every member of the owner group gets the same access to these records as an individual owner.
The access control category audits the process of protecting resources from unauthorized access through granting and denying requests based on a permission model.
Before configuring domain separation for customers, ensure that you review the following considerations ahead of provisioning cloud resources for each domain you are managing in the Cloud Provisioning and Governance application.
Use the Carousel user input control in a Virtual Agent topic to present a prompt and a horizontal series of labeled images. The user can select a single item from the carousel.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.