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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,361 results for “business rules”

Governance risk compliance / task

Monitor event tasks and create ad-hoc tasks

Monitor event task completion and create ad-hoc tasks as necessary in the exercise from the BCM Configurable Workspace. The tasks are then completed in a sequence.

SBOM Core / concept

Exploring Software Bill of Materials

Identify the components used in your organization's applications from Software Bill of Materials (SBOM) files you upload into your instance.

Integration Hub / concept

Integration Hub - Import

Automate data import tasks through a consolidated interface that provides a guided, step-by-step experience. Define external data sources, specify target tables, map how source data becomes target data, and schedule regular imports.

App Engine Studio / concept

Collaborate with other developers

In App Engine Studio (AES), you can add or remove users and groups to be collaborators on an application.Give users or groups permission to collaborate with other developers in App Engine Studio (AES) using the Collaboration feature.Change the permissions that are assigned to a…

Server API Reference / concept

GlideElementDescriptor - Scoped, Global

The GlideElementDescriptor API provides information about individual fields in a glide record.Returns the encryption type used for attachments on the element's table.Returns the element's encryption type.Returns the element's internal data type.Returns the element's…

Platform administration / reference

Available system properties

Some properties are available on a system properties form, but some lesser-used properties are available only from the System Property [sys_properties] table. Sometimes, the property does not exist in a base instance, but can be added if you change the value.

Telecommunications Network Inventory / concept

Using Telecommunications Network Inventory

With the Telecommunications Network Inventory application, you can build a digital representation of your physical and logical networks. This network inventory contains the assets, services, and the relationships that define the infrastructure of your telecommunications networks.

Customer service management / concept

CRM Workspace record pages

A record page provides the base structure for how a record is displayed in CRM Workspace. This includes records such as cases, tasks, and interactions.

MID Server / concept

MID Server Resource Reservation

This feature allows resources to be reserved before a task is assigned to a thread. If the resources the task needs aren’t available, then that task waits in the MID Server work queue while other tasks are assigned to the thread.A resource is just a name and a count.

Asset Management / concept

Asset and CI management

Asset and configuration item (CI) management refers to creating assets, setting appropriate states and substates, synchronizing assets and CIs, managing consumables, and retiring assets.

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