Cloud Configuration Governance / concept
Cloud API \(CAPI\)
The Cloud API (CAPI) enables you to integrate Cloud Provisioning and Governance with cloud providers using REST APIs.
THE SERVICENOW DOCUMENTATION LIBRARY
Find the answer.
Get back to building.
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
1,617 results for “REST API”
REST APIs / concept
AWA Manual Assignment API
The AWA Manual Assignment API provides an endpoint to manually assign available work items to available Advanced Work Assignment (AWA) agents.Assigns an available work item to an available Advanced Work Assignment (AWA) agent.
REST APIs / concept
System for Cross-domain Identity Management \(SCIM\) API
The System for Cross-domain Identity Management (SCIM) API provides endpoints to create, read, update, and delete operations on users and groups using the SCIM protocol.Deletes the specified group record from the Group [sys_user_group] table of a ServiceNow instance using the…
Application development / concept
Manage data
With the data model (tables and fields) created and security set up, add data into the application’s table(s).
REST APIs / concept
Conversation Member API
The Conversation Member API provides methods for changing a specific agent’s member state to removed or updated in a given Agent Chat conversation.Drops an agent from a conversation.Updates the agent's member type in a given conversation to a public fulfiller from an observer…
REST APIs / concept
Event Notification Management Open API
The Event Notification Management Open API provides an endpoint to create, update, and delete events from the Events [em_event] table.Places the payload of the associated request in the NowMQ queue.
REST APIs / concept
Appointment API
The Appointment API provides endpoints for interacting with the appointment booking application.
Web Services / task
Generate a REST message script preview
You can generate an example script to send a REST message based on content and parameters you provide in the method record.
Telecommunications Service Operations Management / reference
Arista VeloCloud Service Graph Connector API Endpoints
The Service Graph Connector for Arista VeloCloud integrates VeloCloud Orchestrator API data into ServiceNow AI Platform Configuration Management Database (CMDB). This document details the API endpoints used and how data flows through the system.
Web Services / concept
Outbound REST mutual authentication
Mutual authentication causes the web service provider and consumer to authenticate with each other before communicating.
Predictive Intelligence / task
Test a classification solution prediction
Once your machine-learning (ML) solutions are trained, you can call on the Predictive Intelligence API to make a solution prediction. In this example procedure, we use the REST API Explorer to test a classification solution prediction for incident categorization.
Discovery and Service Mapping Patterns / task
Create a serverless schedule for Fortinet firewall REST-based discovery
Create a serverless discovery schedule to discover Fortinet firewalls and FortiGate Virtual Domains (VDOMs) through REST-based discovery.
REST APIs / concept
Verify Entitlements API
The Verify Entitlements API provides endpoints that enable you to obtain a list of valid entitlements, details about the characteristics of entitlements, and an entitlement's latest usage information.Returns the valid entitlement records based on the provided filter.Returns…
REST APIs / concept
Consumer API
The Consumer API provides endpoints to retrieve and update Customer Service Management (CSM) consumer records.Retrieves a specified set of Customer Service Management (CSM) consumer records.Retrieves the specified Customer Service Management (CSM) consumer record.Creates a new…
REST APIs / concept
Proactive Engagement API
The Proactive Engagement API provides an endpoint for creating digital experience issues.Creates an experience issue when an issue is detected on the user's endpoint. Updates the Experience Issues [sn_pren_experience_issue] table.
System Import Sets / task
Define action properties
Create and configure a Data Source request action in Integration Hub. After the request action is published in Integration Hub, you can choose it as a Request action in the Data Source record.
Virtual Agent / task
Configure multiple provider applications
You can configure multiple provider applications to support AI agents where there are multiple primary bots using Virtual Agent API and you need to distinguish between them.
REST APIs / concept
CdmEditorApi
The CdmEditorApi provides endpoints that enable you to create nodes, update nodes, include existing nodes under other nodes, delete nodes, and retrieve nodes and node includes.Deletes a specified node.Returns the list of nodes that were include within a specified node…
Server API Reference / concept
DevOpsOrchestrationToolIntegrationHandler - Scoped
The DevOpsOrchestrationToolIntegrationHandler API enables processing of payloads from custom DevOps tools.Returns the value of the orchestrationTaskName parameter from the payload for the POST /devops/tool/{capability} endpoint.Checks if this handler is valid for the specified…
Server API Reference / concept
RESTMessageV2 - Scoped, Global
The RESTMessageV2 API provides methods that allow you to send outbound REST messages using JavaScript.Instantiates an empty RESTMessageV2 object.Instantiates a RESTMessageV2 object using information from a REST message record.Disables forced variable substitution in outbound…
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.