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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

3,547 results for “script include”

System Export Sets / concept

Parallel exports

Split outgoing data into multiple export sets and process them in parallel to reduce processing time.New topic

Instance Security Hardening Settings / reference

Configure Service Portal Widgets Table Allow List

Learn how the glide.service_portal.widget.table_allow_list property enhances security by listing tables accessible to unauthenticated users through Service Portal widgets, dependent on additional checks and specific glide property settings.

Common Service Data Model (CSDM) / concept

Enabling life-cycle synchronization from legacy to asset

You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status).

REST APIs / concept

External Content Ingestion API

The External Content Ingestion API provides endpoints that enable ingestion of content from sources outside of your ServiceNow instance into the ServiceNow AI Search application's index.Deletes all external documents that match the specified query from the AI Search…

Web Services / concept

SOAP web service

Simple Object Access Protocol (SOAP) is an XML-based protocol for accessing web services over HTTP.

Order management / concept

The Admin Logs utility

Learn how the Admin Logs utility helps you diagnose, monitor, and resolve configuration issues efficiently in your CPQ environment.

Server API Reference / concept

WalkWorkflow - Global

The WalkWorkflow script include provides methods to walk a workflow and return a list of successors for each activity along with a shortest path order that indicates the activity depth in the workflow.Constructor for Walkworkflow class.Computes the full sequence for every…

Event Management / reference

Connector domain metadata

Override push connector default domain metadata values installed with Event Management with the values in the event HTTP request, including the URL, headers, request body (payload), and connector parameters.

Impact / reference

Custom payload in alerts integration

Instance Observer integrations enable you to define and manage custom JSON request payload for ServiceNow and third-party integrations.

Release notes / reference

Australia Patch 4

The Australia Patch 4 release contains important problem fixes.

Authentication / task

Create an external identity provider

After you have configured the multi-provider SSO properties, you can update or create new SAML 2.0 or digest token identity provider.

Integrate applications / concept

Data interfaces

Data interfaces provide stable contracts for accessing data from single tables or combined sources through JOIN or UNION operations.

Now intelligence / task

Add a dashboard to a Dashboards page

You can add either a technical dashboard or one made in the inline editor to a page you built from the Dashboards page template. Configure the dashboard component on that page.

Automation Center / concept

Automation Center reference

Reference topics provide additional information about the lists and forms that you use to configure and administer Automation Center.

Intelligent experiences / reference

Registration initiator AI agent

This AI agent initiates the registration process and manages its early stages, including creating the registration record.

Virtual Agent / reference

AI Connector utility

Use this utility to link generative AI to custom skills for added versatility in your Virtual Agent LLM (large language model) conversations.

Incident Management / task

Create incident template

Create an incident template to confirm consistency in the way information about the incident request is captured. A template also helps you to create incident easily and accurately.

Using an agent or building an integration?

The same documentation is available through the public REST API.

GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…

Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.