Upgrade Management / concept
Upgrade Monitor tool in Upgrade Console
Leverage Upgrade Monitor to schedule upgrades, monitor their progress, and analyze post-upgrade results, including conflict resolution.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
CMDB CI Class Models / concept
Operational Technology \(OT\) extension classes
The CMDB CI Class Models app adds or updates classes for Operational Technology (OT).
Healthcare life sciences / reference
Components installed with Care Team Work Management
Several types of components are installed when you activate Care Team Work Management, including script includes, UI actions, and flows.
Document Management Services / concept
Document Viewer plugins
With Document Viewer, you can view documents directly in the ServiceNow Platform rather than having to download them. Two new plugins enhance the experience and provide more options for document viewing.
Integration Hub / concept
SAP ECC IDoc Spoke
The SAP ECC IDoc spoke is built by Bristlecone, Inc. Manage finance, items, and procurement in SAP ECC IDoc account from your ServiceNow instance.
Server API Reference / concept
CIData - Global
The CIData script include is a utility class that provides methods for working with configuration item (CI) data structures in JavaScript.Creates an instance of the CIData class.Adds the specified related list to this instance.Converts the specified related list to a related…
Mobile / task
Configure a smart button
Smart buttons are actions that allow you to perform another action, such as sending an email, making a phone call, pulling up a location, or navigating directly to a URL.
Agent Client Collector / concept
Enabling Agent Client Collector data collection
You can perform actions which enhance data collection from the hosts on which Agent Client Collector is running.
Release notes / reference
Australia Patch 7
The Australia Patch 7 release contains important problem fixes.
Spotlight / task
Create a Spotlight group
Create a Spotlight group to define the records to evaluate. In the Spotlight group, you also set the threshold that the score of a record must exceed to trigger the creation of a Spotlight.When a Spotlight job runs, it either evaluates a snapshot of collected records or it…
Platform user interface / concept
Document Viewer plugins
With Document Viewer, you can view documents directly in the ServiceNow Platform rather than having to download them. Two new plugins enhance the experience and provide more options for document viewing.
DevOps Change Velocity / concept
Rally integration with DevOps Change Velocity
Connect to your Broadcom Rally instance to discover plans and configure real-time notifications to enable change traceability and automation.
Platform user interface / toc
Australia ServiceNow AI Platform user interface
Read Australia ServiceNow AI Platform user interface in the ServiceNow documentation.
Financial services operations / task
Configuring Financial Services Operations Integration with Verifi
Configure the connection between ServiceNow FSO Dispute Management application to the Verifi Cardholder Dispute Resolution Network (CDRN) API to enable end-to-end dispute case submission and resolution.
Sourcing and Procurement Operations / concept
Purchase requisition auto-order
Auto-order automates the creation of a purchase order (PO) from an approved purchase requisition (PR) without requiring manual buyer intervention. Two system properties control whether the feature is active and the maximum PR value that qualifies for automatic processing.
Instance Data Replication (IDR) / concept
Preparing for Instance Data Replication
Before you set up Instance Data Replication (IDR), analyze the tables and columns in the producer and consumer instances to replicate data successfully.
Platform security / toc
Australia Platform security
Read Australia Platform security in the ServiceNow documentation.
Performance Analytics / task
Create an automated indicator with a wizard
Quickly create a Performance Analytics automated indicator with breakdowns, widgets, and data collection jobs for that indicator.
Mobile Experience for Field Service Management (Glide Family) / task
Activate Smart Assessment for Field Service questionnaire
You can activate the Smart Assessment for Field Service Questionnaire plugin (sn_fsm_smart_asmt) for Field Service Management if you have the admin role.
Delta zurich australia / reference
Combined Customer self-service for Sales Customer Relationship Management release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Customer self-service for Sales Customer Relationship Management from Zurich to Australia.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.