--- title: Domain separation in GRC: Policy and Compliance Management description: Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains.
Actions automate a repeatable task or operation within a flow. Flows run actions by passing them data as inputs. Actions run a sequence of steps to complete the task, and pass data to the flow as outputs.
Use the Multi-response bot response control in a Virtual Agent topic to sequentially display two or more outputs. Outputs can be text, image, link, or HTML. Users can move from one output to the next through a provided navigation button.
Several components are installed with Field Normalization.Manage field normalization and transformation.Create test records for normalizations and transformations.
Install the Safe Workplace Dashboard application. You can install this application If you have the admin role.Components are installed with the Safe Workplace Dashboard, including user roles, scheduled jobs, and tables.Set up Safe Workplace Dashboard properties to add your…
Configure an OAuth OpenID Connect (OIDC) provider to accept identity tokens generated by a third-party OIDC provider using inbound API calls using Single Sign-On option (Multi-Provider SSO).
To generate iCalendar invitations that use field values from custom tables, create an import export map that computes the values of the iCalendar fields.
Stores a list of record Sys IDs associated to a specific table. This variable supports ServiceNow AI Platform List field options such as default records and reference qualifiers.
By default, Discovery automatically classifies computers using certain Windows operating systems as workstations. However, you might want specific computers in your network that are acting as servers to be classified by their function and not their operating system.
--- title: Virtual Agent roles description: Virtual Agent adds several roles for users operating as Virtual Agent administrators.Configures the delivery of automated task resolution messages in Virtual Agent, email, or SMS.Controls and configures post-chat surveys for gathering…
You can edit a Draft PaCE policy version at any time. The Draft version can be published to become the Current version. You can also create multiple different Draft versions from different Archived versions.
Consolidated page of all release notes for Authentication from Xanadu to Australia.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.