Workflow Studio / task
Create flow Service Catalog variables
Create Service Catalog variables that are only available to a specific Service Catalog flow. Flow-specific variables are available to catalog tasks and actions in the flow.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,361 results for “business rules”
Now Assist in Virtual Agent / task
Create a voice assistant
Create an AI voice assistant to enable natural, conversational voice interactions between users and AI voice agents.
Service Catalog / task
Create a service catalog variable
Create service catalogs variables to gather information from users ordering a catalog item, for example, to ask users which options they want for the item.
Intelligent experiences / task
Create an AI voice assistant
Create an AI voice assistant to enable natural, conversational voice interactions between users and AI voice agents.
Workplace Reservation Management / task
Configure a reservable module
Create a Reservable Module to add a group of similar reservable workplace items. These workplace items are displayed in a single category on the Reservation portal.
ServiceNow SDK / reference
Email Notification API - ServiceNow Fluent
The Email Notification API defines notifications [sysevent_email_action] that send automated emails based on database operations, custom events, or manual triggers.Create an email notification [sysevent_email_action] specifying when to send it, who receives it, what it…
Third-party Risk Management / concept
Using digital resilience third-party registers
Use the Digital Resilience Third-party Information Register application in the Vendor Management Workspace to create, update, and track assessments, branches, and legal entities. Maintain registers of contractual arrangements with ICT third-party service providers.
Delta yokohama australia / reference
Combined Telecommunications Network Inventory release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for Telecommunications Network Inventory from Yokohama to Australia.
Data Loss Prevention / concept
Data Loss Prevention Incident Response Analyst Workspace
Use the Data Loss Prevention Incident Response (DLP IR) Analyst Workspace to view the DLP incidents.
Release notes / reference
Combined product release notes for upgrades from Yokohama to Australia
To help you upgrade from Yokohama to Australia, we have combined the cross-family release notes for each product onto one page. Select the products you have to customize the release notes results.
REST APIs / concept
Change Management API
The Change Management API provides endpoints that enable third-party application integration with the ServiceNow Change Management process.Deletes the change request task identified by the specified sys_ids.Deletes the change request associated with the specified sys_id.Cancels…
Vulnerability Response / reference
Data transformation for the Tenable Vulnerability Integration
After you identify the data to import, it’s retrieved from the Tenable product and processed through a set of data sources and transforms in your instance.
Delta zurich australia / reference
Combined AI Agent Studio release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for AI Agent Studio from Zurich to Australia.
Delta xanadu australia / reference
Combined ITOM Visibility release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for ITOM Visibility from Xanadu to Australia.
REST APIs / concept
Wrap Up API
Provides endpoints for managing wrap-up functionality for external Contact Center as a Service (CCaaS) systems or ServiceNow AI Platform workspaces.Retrieves details for a specified wrap-up code.Retrieves details for a specified wrap-up segment.Retrieves details for a wrap-up…
Glossary / toc
NOW Platform Glossary
Read NOW Platform Glossary in the ServiceNow documentation.
Release notes / reference
Combined product release notes for upgrades from Xanadu to Australia
To help you upgrade from Xanadu to Australia, we have combined the cross-family release notes for each product onto one page. Select the products you have to customize the release notes results.
Delta yokohama australia / reference
Combined AI Agent Studio release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for AI Agent Studio from Yokohama to Australia.
Delta xanadu australia / reference
Combined AI Agent Studio release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for AI Agent Studio from Xanadu to Australia.
Server API Reference / concept
Server API reference
Use server APIs in scripts to change the functionality of applications, or when you create new applications.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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