THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Release notes / topic
The ServiceNow Care Team Operations for Environmental Services application contains case types to report and fulfill facilities issues as part of Healthcare Operations.
Knowledge Management / concept
Determine whether certain users or categories of users can access knowledge bases and knowledge articles by controlling contribute and read access.
REST APIs / concept
The CdmApplicationsApi provides endpoints that enable you to uploadzoominsoftware.io/utah-devops/ configuration data to the component, collection, deployable, and component variable folders found in the DevOps Config Workspace UI.
DevOps (Family) / concept
Use DevOps Config to store and manage all of your config data as a single source of truth. You can also use DevOps Config to validate your config data before deployment, and resolve conflicts in deployed config data.
REST API Explorer / concept
REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.
Intelligent experiences / reference
This AI agent generates context for a detected AI security event by aggregating asset, prompt, cross-threat, and correlation data. It then computes a confidence score from detection strength, event risk, and authorization signals.
Platform user interface / concept
A condition builder constructs a condition statement with a series of contextually generated fields. Condition builders are used in many operations, such as creating filters, administering surveys, and administering access control.
Delta zurich australia / reference
Consolidated page of all release notes for Key Management from Zurich to Australia.
Intelligent experiences / reference
This ServiceNow Otto for Setup agent enables administrators to create and edit SLA definitions through a conversational interface.
Delta zurich australia / reference
Consolidated page of all release notes for RPA Hub from Zurich to Australia.
Intelligent experiences / reference
This AI agent automates AWS CloudWatch alert investigations by analyzing alarm details, querying affected resources, and retrieving CloudWatch metrics and logs across multiple strategies.
Software Asset Management Foundation plugin / task
Set up Basic Software Asset Management before configuration.
Delta yokohama australia / reference
Consolidated page of all release notes for ServiceNow Cowork from Yokohama to Australia.
Intelligent experiences / reference
This Software Asset Management agent analyzes software utilization and spend, then creates a reclamation rule based on user-approved criteria.
Virtual Agent / concept
Admin users can initiate a chat conversation to troubleshoot the settings and functionality of Issue Auto Resolution if an issue arises that wasn't addressed as expected.
AI Control Tower / concept
The Evaluation tab contains the Evaluation dashboard, which is designed to measure, automate, and improve the quality of interactions with Virtual Agent. This dashboard addresses several key challenges to enhance the end-user experience and overall virtual agent utility.
Agent Client Collector / task
Create an ACC log policy when no default policy exists for the CI you want Agent Client Collector to monitor.
Platform security / concept
You can view a timeline of changes for a CI and for its related records, relationships, baselines, and proposed changes for the CI. Timelines are available for CIs in the Configuration Item [cmdb_ci] table or a descendant of this table, if auditing is enabled for the tables.
Governance risk compliance
--- title: Tables installed in Smart Assessment Engine description: Tables are added with activation of GRC: Smart Assessment Engine.
Delta washingtondc australia / reference
Consolidated page of all release notes for Document Templates from Washington DC to Australia.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.