Order management / concept
Creating an associated picklist set
Learn to use an associated picklist instead of a set field when you create a new set.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Customer service management / concept
Install base work plans
You can create an install base work plan on the Customer Service Management application to get the details that are related to an install base item. Work plans help you to create, maintain, and view the basic details of an install base item.
Mobile / task
Create a parametrized data item for your related list
Create a parametrized data item to contain the records that display in your related list.
Operational Technology Knowledge Management / concept
Assigning knowledge workflows to an OT knowledge base
You can assign different Knowledge Management workflows to each Operational Technology (OT) knowledge base for the publishing and retiring processes.
Intelligent experiences / reference
Microsoft license assignment AI agent
This Software Asset Management agent assigns a Microsoft license to a user for a given request item, handling integration profile selection, reservation order creation, and Entra ID group assignment.
Delta xanadu australia / reference
Combined Classic Workflow release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Classic Workflow from Xanadu to Australia.
Server API Reference / concept
CimCIData - Global
The CimCIData script include provides a wrapper for Common Information Model (CIM) configuration item (CI) data manipulation.Adds a serial number to the current configuration item (CI), by type.Creates a new serial record.Sets the make and model for the current configuration…
ITOM Visibility / concept
Oracle database discovery
Discovery can identify an Oracle database instance that is running on UNIX or Windows operating systems. It can also find Oracle clusterware, which runs Real Application Clusters (RAC).
Discovery / reference
Command Validation Tasks form for pattern-based discovery
Command Validation Tasks form displays the fields that you must fill when you create or modify a task for testing a pattern command.
REST APIs / concept
ActivitySubscriptions API
The ActivitySubscriptions API provides endpoints to retrieve Activity entities from the Subscriptions and Activity Feed Framework.Retrieves activity records from the Subscriptions and Activity Feed Framework.Retrieves facets configured for an activity context from the…
Service Operations Workspace / concept
Request Management in Service Operations Workspace
Service Operations Workspace for Request Management integrates the platform functionality for tier 1 agents into a multi-tab interface that helps agents efficiently manage multiple incidents, catalog requests, and catalog tasks.
Table Administration and Data Management / concept
Altering tables and fields using dictionary attributes
Dictionary attributes alter the behavior of the table or field that the dictionary record describes. Administrators can add or modify dictionary attributes.
Now intelligence / reference
Indicator data options for single score visualizations
When you select an indicator data source for a single score visualization, the following data configuration options are available.
Workflow Studio / concept
Building actions
Workflow Studio is the default ServiceNow AI Platform process automation builder used to create actions. Workflow Studio replaces the Workflow Editor.
Server API Reference / concept
AuthCredential - Scoped
The AuthCredential() API provides methods that enable you to build credentials for a REST request.Instantiates a new AuthCredential object, or modifies an existing one.Returns the value of an AuthCredential attribute.Sets an attribute for an AuthCredential object.
User Administration / reference
Base system roles
Administrators can assign one or more base system user roles to grant access to base system platform features and applications.
Vulnerability Response / task
Define fields and weights for the risk rule for Vulnerability Response Risk Calculators
Customize the parameters and weights for the risk rule so that you can generate risk scores that use the vulnerability and asset data that are unique to your organization.
Virtual Agent / reference
Installed with Virtual Agent
Various types of components are installed with activation of the Glide Virtual Agent [com.glide.cs.chatbot] plugin, including tables and user roles.
Delta washingtondc australia / reference
Combined Operational Resilience release notes for upgrades from Washington DC to Australia
Consolidated page of all release notes for Operational Resilience from Washington DC to Australia.
Delta washingtondc australia / reference
Combined Key Management release notes for upgrades from Washington DC to Australia
Consolidated page of all release notes for Key Management from Washington DC to Australia.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.