THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Integration Hub / concept
Integrate ServiceNow with any HL7 FHIR R4-conformant server. The HL7 FHIR Spoke gives Workflow Studio authors a typed, paginated, error-handled way to read FHIR R4 provider-directory resources — Organization, Location, Practitioner, and PractitionerRole — from your ServiceNow…
Integration Hub / task
Specify when to run a data import by creating a schedule. Schedule an import to run at a specific time, at regular intervals, or after a parent import. You can also run your import immediately.
Customer service management / concept
Enable Workforce Optimization for Customer Service and configure settings to use the Channel Management, Scheduling, Teams, and Coaching applications.
HR Service Delivery / task
Make an existing HR service available for employee self-service by adding it to the HR service catalog.
Privacy Workspace / concept
This is an overview of domain separation and the Governance, Risk, and Compliance application Privacy Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains.
Discovery / task
Validate pattern commands to verify that the MID Server can successfully run them. Typically, commands might fail if you haven't configured the credentials necessary to run these commands on your ServiceNow instance.
Delta yokohama australia / reference
Consolidated page of all release notes for Key Management from Yokohama to Australia.
DevOps Change Velocity / concept
Parallel stages in a release pipeline are now processed concurrently and displayed in the DevOps pipeline UI in real time. Base system pre-deployment conditions and release gates enable you to create change requests that include details from parallel stages.
Conversational interfaces / toc
Read Australia Conversational Interfaces in the ServiceNow documentation.
Discovery / reference
Credential-less host discovery occurs when a scanned host is found to be alive, but not active, or when all configured credential-based classification probes have failed.
Discovery / reference
Review this reference material for further details on File-based Discovery.
Incident Management / concept
The Communicate tab helps you understand the progress of a communication plan and its related tasks.
REST APIs / concept
The Workplace Service Delivery (WSD) Search API provides endpoints to search for available locations and workplace items such as reservables, reservable modules, and available shifts.Checks whether the specified reservables are available for the specified times.Searches for the…
Security Incident Response / task
During the event field-mapping step, you map individual event fields from triggered alerts or imported event data to fields on a ServiceNow AI Platform Security Incident Response (SIR) security incident.
Order management / concept
The CPQ and Salesforce base package lets the user use Salesforce Product2 records as configurable products in CPQ, launch the CPQ Admin from Salesforce, and integrate the two applications in other useful ways.
Knowledge Management / task
Configure widget instance options for the filter facet widgets on the Knowledge Management Service Portal search results page.
Workplace Calendar Synchronization / reference
The Workplace Calendar Synchronization includes scheduled jobs to process a few synchronizations seamlessly.
REST APIs / concept
The System for Cross-domain Identity Management (SCIM) API provides endpoints to create, read, update, and delete operations on users and groups using the SCIM protocol.Deletes the specified group record from the Group [sys_user_group] table of a ServiceNow instance using the…
Alumni Center / task
As an admin, use the various configurable methods to enable seamless employee-to-alumni transition.
Customer relationship management / concept
The ServiceNow CRM portfolio is built on a shared data foundation.
The same documentation is available through the public REST API.
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