THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
ServiceNow SDK / reference
The Script Action API defines script actions [sysevent_script_action] that run when an event occurs.Create a script action [sysevent_script_action] that performs a task when triggered by an event.
Platform Encryption / concept
Supported by the Key Management Framework, use the Password2 (2-way encrypted) field type to encrypt and decrypt custom fields with segregation of duties, key protection, and life-cycle management.
Servicenow platform
--- title: Example 4: Update a record in an external source description: In this example, we create a script to update an incident record in the external source.
Instance Security Hardening Settings / concept
Some hardening settings have been updated with the release of Security Center baseline version 5.0.
Scripts / task
You can protect your processor against unauthorized use by using role restrictions, and protect it by requiring a CSRF token.You can protect a processor by requiring a CSRF token.
Integrate applications / concept
The PostgreSQL connector enables access to relational database data from your PostgreSQL instance without moving or copying data.
Instance Security Hardening Settings / reference
Control whether a user can perform raw SQL queries on the database.
Scripts / concept
A schedule page is a record that contains a collection of scripts that allow for custom generation of a calendar or timeline display.To access schedule pages, navigate to System Scheduler Schedules Schedule Pages .A Timeline Schedule Page is a specific record that contains…
System Import Sets / task
Create one onBefore transform map script to copy the sys_id of new records from the source to the target instance. Create a second onBefore transform map script to identify records on the target instance that have the same unique values but different sys_id values.
Accounts Payable Operations / concept
Review and complete required post-upgrade tasks after upgrading Accounts Payable Operations.Complete post-upgrade tasks after upgrading Accounts Payable Operations, including upgrading copied use cases to the latest Document Intelligence model.The invoice and invoice line…
Integrate applications / concept
The Snowflake connector provides read-only access to data and metadata from an external Snowflake account.
Integrate applications / concept
The Databricks connector provides read-only access to data and metadata from the Databricks data analytics platform.
Integrate applications / concept
The Oracle HCM (Discovery) connector enables access to human capital management data from your Oracle HCM account without moving or copying data. Available tables and columns are discovered at runtime.
Demand Management / reference
Use the widget form to configure a new widget.
Configuration Management Database (CMDB) / reference
ServiceNow provides four methods for creating the audit script.
Integrate applications / concept
The Amazon S3 Tables connector provides read-only access to data and metadata in Amazon S3 Tables.
Service Operations Workspace / task
Configure the Experts on-call panel for an incident.
Instance Security Hardening Settings / reference
Decrease the likelihood of authorization errors, and unintended information disclosure by displaying recommendations for high risk UI pages.
ERP Integration Framework / reference
Zero Copy Connector for ERP (Enterprise Resource Planning) accesses several standard remote tables for ERP models.
Server API Reference / concept
The RegressionSolutionVersion API is a scriptable object used in Predictive Intelligence stores.Gets solution object properties and version number.Gets training completion status.Gets the version number of a solution object.Gets the input data for a prediction.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.