Workflow Studio / reference
Wait For Condition action
Pause a flow until record values match a specific set of conditions.
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Workflow Studio / reference
Pause a flow until record values match a specific set of conditions.
Accounts Payable Operations / task
Configure the invoice processing case invoice email flow to process invoices received through email.
ITOM Cloud Accelerate / reference
Subflow that returns a suitable MID Server based on the specified MID Server selection criteria.
Finance Case Management / task
Activate the Create Finance case on Inbound email inquiry flow to create a finance inquiry case automatically based on the information in an inbound email.
Integration Hub / task
Generate endpoint for webhooks in third-party applications that support hash message authentication. The endpoint enables webhooks to connect with your ServiceNow instance.
Accounts Payable Operations / task
Copy and configure the Invoice processing case for Invoice email flow and add a trigger condition to specify when to create an invoice processing case.
Financial Services Card Operations / concept
As a credit card agent, you can work on a credit card case to increase the credit limit for a customer's credit card based on the findings from the customer's credit assessment.
Workflow Studio / reference
Request approval for a record. Configure a set of rules to automatically approve, reject, or cancel an approval request without having to write script. Add a due date to automatically approve, reject, or cancel when a decision has not been made by a designated time.
Virtual Agent / task
Test the Action utility to make sure that the integrated action works as intended in the conversation.
Workflow Studio / reference
Store a sequence of choice list values in an array.
Data Loss Prevention / task
Use this feature to configure the type of response that an end user or analyst should perform.
Intelligent Servicing for Fraud / concept
You can set up your implementation for the Intelligent Servicing for Fraud application by installing the application, importing financial services data, and reviewing and configuring the components that are installed with the application.
Workflow Studio / task
Copy a flow to give it a new name and move it to another application scope.
Workflow Studio / reference
Creates a record in the Catalog Task [sc_task] table associated to a requested item in the Requested Items [sc_req_item] table. Adds the catalog task record as data to be used in the flow.
HR Service Delivery / task
Activate the schedule flow that interacts with Workday Learning to pull user profile information and tasks into a ServiceNow application.
Operational Technology Request Management / task
Create a fulfillment flow with catalog tasks in Workflow Studio for your catalog item as needed to fulfill an Operational Technology (OT) request.
Financial Services Card Operations / task
Decrease the credit limit of a customer's credit card as per the credit card service request.
Workflow Studio / task
Restore a flow to a previous configuration. Create a new flow history entry for the restore operation.
Financial services operations / task
Use this procedure to select and configure the Financial Services Operations Integration with Guidewire application.
Security management
--- title: Integrations Capabilities framework 2.0 description: The new Integration Capabilities Framework 2.0 has been redesigned to enable implementation of integrations in a simple and consistent manner.
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