THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
ServiceNow SDK / reference
The Service Portal API defines custom widgets [sp_widget] for portal pages.Create a custom widget [sp_widget] to include on a portal page.Create an Angular Provider [sp_angular_provider] to reuse components in multiple widgets and improve portal performance.Create a widget…
Project Workspace / task
Use the script include to modifying the email template for project summary.
Scenario Planning in SPW / concept
Customize the fields to be highlighted on the Prioritization page of a portfolio plan according to your planning manager's needs.
Agent Client Collector / task
Enable license key discovery to verify the legitimacy of your software installation. Set up support for a new vendor's license file format by creating a parser script and defining a matching rule.
ServiceNow SDK / reference
The Client Script API defines client-side scripts [sys_script_client] that run JavaScript on the client (web browser) when client-based events occur, such as when a form loads, after form submission, or when a field changes value.Create a client script [sys_script_client] to…
Connections and Credentials / task
Generate the Amazon Signature based data needed to authenticate to a web service by running script.
Digital End-User Experience (DEX) / concept
Administrators can send customized Desktop Assistant notifications to specific users by using the DesktopAppNotificationUtils script include with a set of notification parameters.
Security management / concept
The Security Operations base system includes a series of scripted REST APIs that allow customers and partners to easily integrate with an existing Security Operations deployment.
Platform administration / task
When dynamic creation is enabled, entering a nonexistent value in a reference field creates a new record on the referenced table instead of returning an error.
Service Portal / concept
If you need more customizations than the Branding Editor can provide, you can create your own custom theme.
Scripts / concept
Well-designed client scripts can reduce the amount of time it takes users to complete a form.If you create UI policies or client scripts for fields on a form, you must use another method to ensure that data in those fields is similarly controlled in a list.Use client data as…
Field service management / reference
Several types of components are installed with the Template Management for Field Service feature, including tables, script includes, and business rules.
Scripts / concept
Use cases for server-side scripts include logging output, getting user objects, and modifying date/time values.A catalog item has been requested, and the attached workflow contains a run script activity that populates a value in the scratchpad.
API reference / toc
Read Australia API Reference in the ServiceNow documentation.
Table Administration and Data Management / reference
Several business rules and one script include determines the dynamic calculation of crucial Planned Task fields.
Platform administration / concept
Use clone definitions such as exclusions, preservers, and cleanup scripts in your clone.
Performance Analytics / task
Platform Analytics Solutions include Performance Analytics scripts to perform calculations on records. These scripts use the time stamp fields from the indicator sources. If you change the time field stamps in an indicator source, also modify the related scripts.
Software Asset Management / reference
By default, the Script field in the legacy Software Asset Management (com.snc.software_asset_management) plugin Software License Calculation form contains information about available variables and an example script.
Field service management / reference
Several type of components like tables, script includes, and business rules are installed for Field Service Demo Work Configuration.
ITSM Success Dashboard Indicators / concept
Performance overview details all the KPIs and metrics that help you analyse the benefits of your ITSM implementation.
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