The Order API provides endpoints for retrieving and creating orders with order line items for the Customer Service Management application.Retrieves complete order details by specifying the sys_id or order number.Creates a new order with line items and characteristics.
Calculate scores from the scores of one or more other indicators. Apply mathematical operations or a preset method, such as the method to calculate the gap between an indicator score and the indicator target.
The SimilaritySolutionVersion API is a scriptable object used in Predictive Intelligence stores.Gets solution object properties and version number.Gets training completion status.Gets the version number of a solution object.Gets the input data for a prediction.
The NotifyOnTaskClient API provides methods for sending SMS messages or starting/managing a conference call for various telephony service providers, such as Zoom and Webex.Adds the specified participants to a specified conference call.Performs the specified conference call…
Use CI Form in CMDB Workspace or in another workspace, to view, edit, and manage a comprehensive set of details of a CI such as its attributes, related lists, and CMDB 360 records. When updating CIs, IRE rules are applied to avoid potential issues such as duplicate CIs.
The ClassificationSolutionVersion API is a scriptable object used in Predictive Intelligence stores.Calculates solution precision and coverage.Gets estimated precision, estimated coverage, estimated recall values from the ML Solutions [ml_solution] table and records from the…
Automate the process of sending a document to an individual or list of recipients for digital signature using Docusign eSignature. For example, automate employee onboarding and offboarding, or send non-disclosure agreements, legal agreements, and statements of work.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.