THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Discovery / task
Process handlers prevent the creation of duplicate CIs by filtering out parameters known to have inconsistent values before process classification occurs. You can create new classifiers or edit existing ones.
Instance Security Hardening Settings / reference
Enforce query ACLs for Knowledge Quick Links using a system property.
Service Exchange / concept
Workflow Studio predefined actions help you preserve mapped variable integrity and maintain flow compatibility across configuration revisions.
ERP Customization Mining / reference
ERP Semantic Mining accesses several standard remote tables for ERP (Enterprise Resource Planning) data.
Server API Reference / concept
The SimilaritySolutionVersion API is a scriptable object used in Predictive Intelligence stores.Gets solution object properties and version number.Gets training completion status.Gets the version number of a solution object.Gets the input data for a prediction.
Scripts / concept
The script sandbox evaluator helps prevent executing untrusted scripts on an instance by limiting the APIs available to scripts.
Instance Security Hardening Settings / reference
Enforce query ACLs on sublist, list count, and widget data table queries using system properties.
Application development / concept
As an app grows in complexity, it may reach the limits of what business rules, script includes, and Flow Designer actions can accomplish through configuration alone.
Impact / task
Confirm an integration user, create a Basic authentication record, then connect your instances using basic authentication. Basic authentication is supported but OAuth is recommended for production environments.
Mobile / task
Configure an action item's scripted writeback action that can save the signature input in your input form screen.
Platform administration / concept
Extend Dynamic Schema capabilities by defining dynamic attributes and dynamic categories in a dynamic namespace.
Server API Reference / concept
The SVGToPDFConversionAPI provides methods that enable the adding of an SVG to a PDF and converting an SVG to PDF.Instantiates a new SVGToPDFConversionAPI object.Adds an SVG image to a PDF on a specified page with image size and location coordinates.Converts an SVG provided as…
Integrate applications / concept
The Microsoft SQL Server connector enables access to relational database data from your Microsoft SQL Server instance without moving or copying data.
System Events / reference
The incident events business rule comes with the system and defines a number of events that can be triggered by different actions in the Incident table.
System Events / reference
The incident events business rule comes with the system and defines a number of events that can be triggered by different actions in the Incident table.
Server API Reference / concept
Use the GlideDynamicAttributeStore API to create objects for working with dynamic attributes independently of a table or field.Clears all attributes and their values from the GlideDynamicAttributeStore object.Returns the JSON map representation of the values stored in the…
Server API Reference / concept
The CMDBDuplicateTemplateUtil script include provides methods to add and remove de-duplication tasks to/from a de-duplication template.Creates an instance of the CMDBDuplicateTemplateUtils class.Adds one or more de-duplication tasks to a specified de-duplication template.Clears…
Web Services / reference
Follow these examples to create a new scripted SOAP web service.
Change Management / task
You can use script includes or UI policies to configure state models and the criteria for moving change requests from one state to another.
Application development / concept
Optimize your code base using JavaScript modules to group related code or add third-party libraries and reuse their code within applications.
The same documentation is available through the public REST API.
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