THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Telecommunications Service Operations Management / concept
ServiceNow Telecom Discovery using Service Graph Connectors (SGC s) integrates network infrastructure data from external management systems into the Configuration Management Database (CMDB).
Web Services / task
Set up the Google service as an OAuth provider in ServiceNow by entering your client information, Google API URLs, and configuring the OAuth profile.
Server API Reference / concept
The GlideHTTPRequest API provides utility methods to perform common functions with Glide HTTP requests.Adds a header to your HTTP request.Adds a parameter to your HTTP request.Sets a user name and password for basic authentication.Sets the Content-Type header for your HTTP…
Virtual Agent / task
Set up the transforms that your custom chat integration needs to communicate through the chat process.
REST APIs / concept
The Work Order Management API provides endpoints to create, update, and retrieve work orders.Retrieves a specified work order from the Work Order [wm_order] table.Retrieves a list of all work orders from the Work Order [wm_order] table.Updates a work order and associated…
Scripts / task
You can protect your processor against unauthorized use by using role restrictions, and protect it by requiring a CSRF token.You can protect a processor by requiring a CSRF token.
Authentication / concept
OAuth Inbound authentication allows trusted external applications to securely access ServiceNow APIs, ensuring controlled and authorized connections.
Servicenow platform
--- title: Example 1: Retrieving all incident records from an external source description: These are examples of script definitions you might create for retrieval and caching of data from sources external to your current instance.
Order management / concept
The CPQ Reconfigure API headlessly invokes CPQ services to reconfigure a quote bundle.
Web Services / reference
You can send an outbound REST message directly to the endpoint.
Advanced Work Assignment / task
Configure the base system AWA post work item subflow by defining the input in Workflow Studio.
Integration Hub / task
Configure a webhook to subscribe to GovNotify with a ServiceNow callback URL.
Vulnerability Response / concept
Integrations, roles, dependencies, and REST messages used for the AWS Integration for Security Exposure Management.
Web Services / concept
When developing an application, create UI extension points and add them to the server-side UI macros, such as HTML extensions, or the UI pages in the base application code.Create a UI extension point that you can place in the UI macros, such as HTML extensions, in the…
Integrate applications / concept
With the external credential vault feature, you can retrieve robot credentials, application credentials, or Time-based One-time Password (TOTP) seed.
EMR Help / reference
The Remote Request Definition [sn_ind_rmt_help_request_defn] table stores the record producer and task type.
Source to pay operations / concept
The Purchase Order Management integration with SupplyOn sends purchase orders from your ServiceNow instance to the SupplyOn Supply Chain Collaboration portal.
Connections and Credentials / task
Generate the Amazon Signature based data needed to authenticate to a web service by running script.
Cloud Configuration Governance / task
This example walks you through the components of Cloud Provisioning and Governance that function during the provisioning of a virtual machine in an Azure datacenter. Topics covered include blueprints, resource blocks, the Cloud API (CAPI), and MID Server script includes.
Virtual Agent / concept
Synthesized responses in Slack conversations are results that are summarized as a single response, allowing users to see information in a conversational way.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.