THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Platform administration / concept
The Batch Installation feature helps you install multiple applications, plugins, or application-customizations together, instead of having to install them serially one at a time.
Virtual Agent / task
Set properties to hide or reveal the Show me everything button in Virtual Agent LLM (large language model) conversations.
Integration Hub Remote Process Sync / reference
A sample Remote Process Sync subflow to process incoming payloads received from a remote instance. This subflow creates a correlation between a remote record and a local incident record. Copy this subflow and edit the actions that refer to the Incident table.
Workflow Studio / task
Restore save as you go functionality that was disabled in the Washington DC release.
Security Incident Response / concept
The troubleshooting section can help you resolve some of the technical issues that you may encounter when setting up File Explorer component.Scheduled Jobs are automated jobs that are run to process the notifications from Microsoft SharePoint, ingest the files metadata into…
Workflow Studio / reference
Provides flow and actions associated with ITSM. Requires the ITSM application suite.
Project Management / task
Enable Virtual Agent for PPM to start chatting with the Virtual Agent.
Sourcing and Procurement Operations / concept
Create purchasing tasks and procurement cases in sourcing requests and purchase requisitions.
Cloud Services Catalog / reference
The Out of the Box Actions comprise OOB deployment, tagging, retrieving and post-provisioning operations. All these actions are based on Flow Designer and implemented as Integration Hub Sub-flows.
DevOps Change Velocity / concept
Bulk commits are supported with GitLab.
Virtual Agent / task
Test topic discovery with Google Dialogflow and Virtual Agent in the Assistant Designer Asset library interface.
Workplace Connectors / concept
Configure workplace connectors to provide workplace occupancy data.
Employee Experience Foundation / concept
Empower employees with easier self-serve capabilities through guided experiences to improve productivity and efficiency.
Form Builder (Glide Family Release) / concept
You can access Table Builder in several ways.
Workflow Studio / reference
Create a system event record in the Event [sysevent] table to be processed by a scheduled event handler. Pass event parameters using flow data.
Integration Hub Remote Process Sync / reference
A sample Remote Process Sync subflow to send outgoing payloads to a remote instance. This subflow creates a correlation between a remote record and a local incident record. Copy this subflow and edit the input for the local record to the table of your choice.
Customer service management / concept
Customers receive notifications about resolved cases that are automatically closed if no action is taken.
HR Service Delivery / task
Use the Template Integration Gateway as a reference to create the supported subflows for Integration Gateway.
Accounts Payable Operations / concept
Integrate Accounts Payable Operations integration with Document Intelligence to auto-create invoice cases and verify data accuracy.
Source-to-Pay Integration Framework / task
Activate the schedule flow that interacts with Coupa to pull information into your ServiceNow instance. You can pull information on primary data, supplier management, sourcing, invoice, and so on.
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