Time Configuration / reference
Global date and time field format
You define default date and time formats globally using system properties.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
MetricBase / task
Get familiar with MetricBase APIs
Experiment with MetricBase APIs using Data Explorer that is part of the MetricBase Demo application. Data Explorer uses the data installed with the MetricBase Demo application.
Service Graph Connectors / concept
Deep discovery for Service Graph Connector for GCP
The SG-GCP Execute Patch Job and SG-GCP Get Patch Job scheduled import jobs enable deep discovery by running patch jobs at the GCP project level.
Customer service management / reference
Resource generator inputs form
The form provides information about the generator type and generator inputs.
Field Service Integrations / reference
Incident Management for Field Service components
Various plugins, script includes, and business rules are installed with the Incident Management for Field Service application.
Application development / concept
Supported tools for Autonomous Engineer
Autonomous Engineer tools support application development tasks such as semantic search, schema inspection, code search, planning, UI validation, database querying, app navigation, and script execution. Each tool extends what Autonomous Engineer can do during a build session.
Localization Workspace / task
Restricted Caller Access for Localization Workspace
Give Localization Workspace access to your content by setting Restricted Caller Access privileges. Setting these privileges is required only when target tables or scripts are restricted.
Software Asset Management / concept
Software reconciliation for compliance
Automated license reconciliation keeps license positions accurate and up-to-date without manual calculations. Reconciliation runs weekly or on demand.
Impact / reference
Proactive Code Check scan suite matrix for the Impact Store Application
Refer to the Proactive Code Check (PCC) scan suite matrix for details on the checks performed during a PCC scan.
Server API Reference / concept
IPAddressFixup - Global
The IPAddressFixup script include provides methods that ensure that no other device has the same IP address, after a device has been successfully discovered.
Security Incident Response / reference
Setup Assistant reference
The Setup Assistant walks you through the steps you need to perform to set up the Security Incident Response base system.
HR Service Delivery / concept
Transfer an HR case
You can create and use methods to reclassify or transfer an opened HR case from one HR service to another. Oftentimes an HR case opens as a General Benefits Inquiry.
Resource Management / task
Configure resource profiling score
Configure the resource profiling score to adjust how the AI Resource Finder ranks candidates by modifying attribute weights in the CandidateProfileScoringConfigSNC script include.
Server API Reference / concept
WorkflowScheduler - Global
The WorkflowScheduler script include provides a method to start a workflow.Starts the workflow specified in current, which is a record in the Workflow Schedule [wf_workflow_schedule] table.
CMDB Integration Commons / reference
RTE transforms template scripts included within the Integration Commons for CMDB app
The Robust Transform Engine (RTE) transforms are templated operations included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.
Platform security / task
Configure script access to encrypted data
Execute a script to run the cryptographic module policy for a cryptographic purpose. Specific read (decrypt/unwrap) or write (encrypt, wrap) access can be defined based on the module access policy operation granularity.
Virtual Agent / concept
Virtual Agent scripts
Use ServiceNow Virtual Agent script methods and variables to write chat scripts, such as response, trigger, and flow scripts. Variables can also provide context for your live support topics and conversations.
Server API Reference / concept
VMUtils - Global
The VMUtils script include provides methods for discovery and provisioning of virtual machines.Converts a correlation ID into a UUID for a virtual machine in the ServiceNow system.Converts a WMware universal unique identifier (UUID) to a format that matches the original format…
Scripts / concept
Tracking AI-generated code
Control when to track and indicate that code is AI-generated.Show that the code was generated by AI in script editors for a specified duration after accepting code suggestions.Turn off tracking and indicating which code is AI-generated.
Orchestration / task
Create an SSH activity
Create an activity that extracts data from a target host that uses the SSH network protocol.Use execution parameters to create the input process script in the Pre Processing form of the activity designer.Use these parameters to create a post-processing script, payload parsing,…
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