THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Telecommunications Network Inventory / concept
Revision of Configuration Item (CI) enables you to update the network attributes of a Configuration Item, such as attributes, connection elements, and relations using the Telecommunications Network Inventory application.
Servicenow platform / task
Invoke an automated caller interaction with bots to fulfill the caller's request within the ServiceNow instance.
Workflow Studio / reference
Look up a record from any table based on defined conditions.
Governance risk compliance / reference
Use the New Model Intake form to request a new model by providing details such as the purpose, owner, model complexity, and expected outputs.
Accelerator and Initiative List / reference
The Architecture Blueprint – Advanced Accelerator provides guidance and insights to develop your Architecture Blueprint artifacts.The Architecture Blueprint – Total Accelerator provides guidance and insights to develop your Architecture Blueprint artifacts.
Integration Hub / task
Integrate your ServiceNow instance with the Vonage instance to enable communication between them.
Sourcing and Procurement Operations / reference
Several email notifications are triggered from Playbook. This may be a result of your action, an assignment for you, or to keep you updated on the status of your purchases, including purchase revisions.
ERP Integration Framework / reference
After you're done creating and managing your model in Zero Copy Connector for ERP, go to Workflow Studio and use the Use ERP Data action to test your model's inputs and outputs. You can then build a flow with the action to incorporate ERP data into the ServiceNow AI Platform.
Workflow Studio / reference
Use sanitize shell arguments transform functions to remove any potentially unsafe command injections in String data pills to be used for Bash shell scripting.
Workflow Studio / reference
Select variables from multiple template catalog items and variable sets using the Get Catalog Variables action.
Virtual Agent / concept
View and manage conversational subflows through Assistant Designer.
Virtual Agent / concept
View and manage conversational actions through Assistant Designer.
Integration Hub Remote Process Sync / reference
Look up an active correlation by a specified local correlation ID. The local correlation ID identifies the correlation on the local instance. Remote Process Sync actions and flows use the returned correlation to synchronize a local record with a record on a remote system.
Integrate applications / task
Validate your data by using the Validate Data option at a component level in RPA Desktop Design Studio.
Customer service management / task
Activate the AI skill, test it against your data, then activate the agentic workflow to begin AI-assisted major case detection on new cases.
Workflow Studio / concept
Create a flow or a subflow from an image by using ServiceNow Otto for Creator. Capture the detailed process in an image and attach the image to Workflow Studio. ServiceNow Otto for Creator generates a preview of the flow that you can modify and regenerate.
Digital End-User Experience (DEX) / concept
Administrators can send customized Desktop Assistant notifications to specific users by using the DesktopAppNotificationUtils script include with a set of notification parameters.
On-Call Scheduling / reference
Subflows in On-Call Scheduling enable you to build and configure on-call escalation notification flows.
Sourcing and Procurement Operations / concept
As a procurement administrator, you can create workflows that blend automation, integration, and human review to process the purchase modification requests raised by shoppers.
Workflow Studio / reference
Update an existing record in a table. You can dynamically add and configure fields for the record.
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