THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Integration Hub / task
Integrate the ServiceNow instance and SmartRecruiters by using API credentials to authenticate ServiceNow requests.Generate an API key for authenticating SmartRecruiters API requests.Create a connection between your SmartRecruiters applications and your ServiceNow instance so…
Now Assist Skill Kit / task
After you create a prompt for your custom skill, test it before you finalize it to verify that it returns the expected results.
Integration Hub / task
Test a configured credential in the PowerShell step. Confirm the credential is working before building the rest of your step.
Employee Experience Foundation / concept
Enable the approver with the in-context information for informed and prioritized approval decisions.
Financial services operations / task
Configure the Financial Services Operations Integration with Mastercard application by using the Mastercard connection and credential record to authenticate ServiceNow requests.
Workflow Studio / task
Create a scheduled trigger that starts your flow when you need. Schedule the trigger to start your flow on a specific date and time or repeatedly at scheduled intervals. Reuse the trigger in flows that need to run on the same schedule.
Telecommunications Network Inventory / task
Use a Telecommunications Network Inventory decision table to integrate the Telecommunications Network Inventory and Order Management for Telecommunications applications.
Financial Services Payment Operations / task
Review the components that are installed with the Financial Services Payment Operations application and modify as needed for your organization's business needs.
Vulnerability Response / reference
Troubleshooting actions can help resolve common issues when importing CVRF data in the Vulnerability Response application.
Vulnerability Response / reference
Troubleshooting actions can help resolve common issues when importing CSAF data in the Vulnerability Response application.
Government industry / concept
Public Sector Digital Services Core application provides a framework to enable institutions to organize and manage their data effectively to meet their business needs.
Order management / task
Create jeopardy-enabled fulfillment workflows using Workflow Studio. The workflows enable Jeopardy Management to track task completion times and manage risk.
Customer service management / concept
Like chat and phone channels, Email Interaction enables agents to manage email conversations with customers using interaction records. Agents can create cases when further investigation is needed.
Workflow Studio / task
Add more reusable actions to your custom spoke to automate an integration.
Workflow Studio / task
Load a data structure of child variables within an Object variable.
Virtual Agent / concept
To get recommended topics based on your data, configure analysis reports, run the reports, and then review the results. You can either add new topics to Virtual Agent or link a recommendation to an existing topic.
Intelligent experiences / reference
Troubleshooting steps for errors that might occur in Conversation Improvement Themes.
Integration Hub Remote Process Sync / reference
Request the transfer of the identified attachments using the specified correlation. The system moves attachments associated with the record on the remote system to the local system.
Workflow Studio / task
Add a playbook that Service Portal users can launch and run by creating a Playbook Content Item.
Telecommunications Network Inventory / concept
With the Order Management for Telecommunications and Media (OMT) application, you can manage all your product and service orders from one place. These product orders are divided into service orders that are further divided into resource orders.
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