Workflow Studio / reference
Wait For Email Reply action
Pause a flow until an email reply is received to an outbound email record
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Application development / concept
Advanced scripting
As an app grows in complexity, it may reach the limits of what business rules, script includes, and Flow Designer actions can accomplish through configuration alone.
Acct lifecycle events / task
Create a customer success definition record
Define categories and subcategories for success play workflows.
Application portfolio management / concept
Working with digital integrations
Add or edit a digital integration, manage architectural artifacts, and information objects of a digital integration in Enterprise Architecture Workspace.
Workflow Studio / reference
Wait For Message action
Pause a flow until it receives a specific message from the flow API. Specify the string message that resumes running the flow, and optionally provide a time out value to resume the flow if no message is received after a specific amount of time.
Sourcing and Procurement Operations / task
Edit a purchase order line
You can edit and revise the quantity of the product, budget, or delivery location of a purchase order line in a purchase order based on your requirements.
Customer service management / reference
Targeted Communications publication workflows
The Targeted Communications application (com.sn_publications) includes default workflows that are used for publishing articles.
Financial Services Card Operations / task
Configure Financial Services Card Operations
Review the components that are installed with the Financial Services Card Operations application and modify as needed for your organization's business needs.
Sourcing and Procurement Operations / task
Edit a purchase requisition line
You can edit and revise the quantity of the product, budget, or delivery location of a purchase requisition line in a purchase requisition based on your requirements.
Integration Hub Remote Process Sync / reference
Update Correlation State action
Enable or disable synchronization of records by the specified correlation. Set an active correlation to inactive to disable synchronization of records. Set an inactive correlation to active to resume synchronization of records.
Notify / concept
Notify reference
View the additional information about Notify application in this section.
Table Administration and Data Management / concept
Working with the Task table
The Tasks [task] table is one of the core tables provided with the base system.
SaaS License Management / task
Create a subflow to get user activity
Create a subflow to update the Software Subscription table with each user's most recent activity in the SaaS application.
Approvals / reference
Classic approvals
Classic approvals are records that store the authorization tasks that must be done to approve or reject a request. Approval records are typically created by a Workflow Studio flow or classic workflow.
Integration Hub / concept
FRISS Spoke
Integrate a ServiceNow instance with your FRISS account to leverage the fraud detection capabilities for claims and to detect fraud early in the claims process.
Financial services operations / task
Set up Financial Services Operations Integration with Visa
Configure the Financial Services Operations Integration with Visa application by using the Visa connection and credential record to authenticate ServiceNow requests.
Workflow Studio / reference
Create or Update Record action
Create or update a record in a ServiceNow table using a single operation. Update a record that exists, or create a record using the values provided.
Order management / concept
Setting up jeopardy management
Learn about how to set up and configure Jeopardy Management for Order Management.
Project Workspace / concept
Playbooks in Project Workspace
Organize and guide project teams with Playbooks to maintain consistency, streamline projects, and keep work on track.
Workflow Studio / concept
Decision tables workflow
Create and maintain decision tables in Workflow Studio for use in flows, subflows, playbooks, and anywhere on the ServiceNow AI Platform where you write code.
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