Discovery and Service Mapping Patterns / reference
Avi Vantage load balancer discovery
The ServiceNow Discovery and Service Mapping applications use the Avi load balancer discovery patterns to find Avi Vantage load balancer components.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
1,617 results for “REST API”
API reference
api-reference/developer-guides/r_run_ui_test_script_sn_atf.md
--- title: sn_atf — utility APIs description: The sn_atf API provides utility methods for a Run UI Test Script step: navigation, page evaluation, impersonation, file uploads, and shadow-DOM utilities.
Integration Hub / concept
Microsoft 365 Excel Spoke
Manage Microsoft Office 365 Excel workbooks stored in Microsoft OneDrive from your ServiceNow instance.
Healthcare life sciences / concept
Configuring credentials in the Redox engine for sending requests to a ServiceNow instance
You configure your ServiceNow instance credentials in the Redox engine for sending requests to a ServiceNow instance.
Event Management / task
Create SolarWinds monitor credentials
Create a Basic Auth credential in ServiceNow to store the SolarWinds user name and password that the SolarWinds monitor connector uses to access the SolarWinds API.
Integration Hub / concept
Microsoft Teams Communications Spoke
Manage groups calls and meetings in the Microsoft Teams Communications account from your ServiceNow instance. Also reuse this short description in the release notes.
Integration Hub / concept
Legal Tracker Spoke
Legal Tracker spoke enables a seamless integration of the Thomson Reuters Legal Tracker application with a ServiceNow instance to enable legal departments to create matters for Outside Firm and Outside Counsel Engagements and to track spends.
ITOM Visibility / concept
F5 BIG-IP load balancer discovery
Discovery and Service Mapping can find F5 BIG-IP load balancers via SNMP, SSH, and through the REST API.
Virtual Agent / task
Map rich controls to the channel in your custom chat integration
Create records for rich controls in the Custom Adapter Configurations [sys_cs_custom_adapter_config] table. If a rich control is missing an outbound transformer implementation, a response is not served to the end user and that user may get an unsatisfactory chat experience.
Server API Reference / concept
Cloud Runner TestRunnerApi – Scoped, Global
Manages tests to be executed in a cloud runner for Automated Test Framework (ATF).
REST APIs / concept
Case API
The Case API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) case records.Retrieves the activity stream for a specified Customer Service Management (CSM) case.Retrieves the list of possible field values for a choice or reference field…
Virtual Agent / task
Configure Message Authentication for inbound communication
You can configure Message Authentication for the Virtual Agent API instead of Basic or OAuth. Message Authentication involves configuring either Static or Hash tokens, setting up Provider Authentication, and setting the channel identity.
Server API Reference / concept
v\_record - Scoped, Global
The v_record API enables you to sets an exception or error message on a remote table record.
Platform administration / concept
OAuth email authentication
OAuth enables your instance to receive and send email through a third-party email account.
Integration Hub / task
Set up Oracle NetSuite Spoke
Set up your ServiceNow instance and Oracle NetSuite application so that they are integrated.Configure an OAuth 2.0 profile on Oracle NetSuite that enables integration between it and the ServiceNow instance through the OAuth 2.0 framework.Upload and commit the Update Set to your…
Financial services operations / concept
Exploring Financial Services Operations Integration with Socure
Financial Services integration with Socure enables you to embed the Socure APIs in workflows and streamline your risk analysis processes.
Automated Test Framework (ATF) / reference
Step results record
The Step Results record contains information about one step in a test result. You access specific step results from the Step Results related list in the Test Results record.
Integration Hub / concept
Databricks Spoke
Retrieves details of warehouses, tables, schemas, and catalogs, and executes SQL statements in Databricks from your ServiceNow instance.
Web Services / concept
Use a service reference in a C Sharp integration
Use a wizard to add a service reference for a C Sharp integration.
Application development / concept
Advanced scripting
As an app grows in complexity, it may reach the limits of what business rules, script includes, and Flow Designer actions can accomplish through configuration alone.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.