Workflow Studio / task
Copy a subflow
Copy a subflow to give it a new name and move it to another application scope.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Security Incident Response / concept
Configuring Major Security Incident Management
Install and configure Major Security Incident Management application.
Telecommunications Network Inventory / task
Customizing deletion action
Customizing deletion action enables you to create your own process of the deletion.
Configuration Compliance / task
Add an exception approver for Configuration Compliance
Add users to the approver groups so that you can request an exception for a remediation task in Configuration Compliance.
Telecommunications Network Inventory / concept
Logical connections
Design and assign a logical connection in the Telecommunications Network Inventory application. By using the Design and Assign function, you can fulfill the logical connection design request of a customer.
Integration Hub Remote Process Sync / reference
Send Captured Payload to Remote System
Generate a captured payload, and send it to a remote system. This action should follow a Look Up Correlation action. Remote Process Sync flows use the returned correlation to check if a new correlation should be created.
Smart Assessment Engine / concept
Scope items in an assessment
The scope of an assessment is the specific record that the assessment targets — such as a control, vendor, or entity. Scope items keep that record in view for responders and reviewers, and other SAE features use scope to behave intelligently.
Workflow Studio / reference
Send SMS action
Send an email-based SMS text message to specified users or groups using your instance email server. Recipients must have an SMS device configured to receive the message.
Workflow Studio / concept
Administering Playbooks
Monitor and troubleshoot issues by reviewing playbook executions.
Security Incident Response / task
Use the Repeat Detection playbook
Use this playbook to investigate if the incident response has been provided on an exact or similar phishing report in the past and automatically works on the new report similarly.
Workflow Studio / reference
Create Record step
Creates a record on any table. You can dynamically add and configure fields for the record.
Mobile / reference
Mobile icons
Use icons to provide unique identifiers for navigation and actions in your mobile applications.
Portfolio Planning / concept
Playbooks in Next Experience for Demand Management
Playbooks in Next Experience for Demand Management provide a guided, structured approach to managing a demand from initiation to completion.
Notify / concept
Notify Cisco Webex Connector
Notify Cisco Webex Connector enables you to manage and initiate a Webex meeting directly from an incident.
Service Catalog / concept
LLM topic block for Conversational Catalog Requests
The LLM topic block is a Virtual Agent topic component that connects a conversational catalog request to ServiceNow Otto. It enables generative AI to interpret requester input during the conversation.
Approvals / concept
Dynamic approval forms
When you are looking at an approval request, the form has a context-appropriate summary of the item to be approved.
NLU Service / concept
Virtual Agent and NLU Workbench integration
Virtual Agent administrators can access and update their NLU models from within the Virtual Agent Designer user interface.
Workplace Calendar Synchronization / reference
Google Calendar - Calendar synchronization
Create a connection with Google Calendar and synchronize reservations made using the Workplace Reservation Management application. You can synchronize all the reservations that are made using the Workplace Reservation Management to the Google Calendar and vice versa.
Workflow Studio / task
Check for conversational compatible actions
Run a compatibility check on new or all actions to determine if they are conversational compatible. Review the inputs of an action to determine if their data types are compatible.
Security Incident Response / task
Use the T1003 - Credential Dumping - Mimikatz DCsync playbook
Use this playbook to investigate incidents suspected to be caused by Mimikatz DCSync. The following steps give you a walkthrough of the actions, tasks, and subflows that are available in the T1003 - Credential Dumping - Mimikatz DCsync playbook.
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