THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Server API Reference / concept
The CimProbeResult script include provides methods to process Common Information Model (CIM) probe results.Gets the named instances for the specified named queries.Gets all the queries for the current CIM probe.
Server API Reference / concept
The MIDServerAjax script include provides AJAX functionality for sending a test probe to a MID ServerCreates an instance of MIDServerAjax.Sends a test probe to the MID server.
Field service management / task
Configure Dispatcher Workspace to show a calendar with each column representing an hour. In this document were going to show a five-hour calendar, but you can change the number of hours to fit your needs.
Service Portal / concept
When developing custom widgets, keep these general guidelines in mind for optimal performance, scalable development, and a good user experience.
Mobile / concept
A data source is a loading mechanism that maps UI elements to specific database fields using element identifiers. Use data sources to retrieve and display data onto input form screens.
Workflow Studio / concept
Application developers can access Workflow Studio functionality through APIs for flows, subflows, and actions. Flow authors can enable individual flows, subflows, and actions to be client callable during design.
Scripts / concept
Switching the JavaScript mode for an application or script might change the behavior of existing scripts. Review some examples of behavior changes before switching JavaScript modes or to troubleshoot any issues that you experience after switching.
Server API Reference / concept
The CimInstanceToken script include provides methods to represent the unique query identity of a Common Information Model (CIM) instance.Parses the instance token.Parses the instance token.
Access Control / concept
Access Analyzer debug logs supply detailed information about the evaluation of access controls for a specific operation.
Mobile / concept
Mobile deep links are linking formats that direct users to specific content and locations within a mobile app. These links can be placed in email notifications, text messages, push notifications, launcher screens, and input form screens.
Service Graph Connectors / concept
You must execute scripts provided with the Service Graph Connector for AWS to set up the AWS environment for importing data.
Event Management / concept
Understand the process and considerations for deploying Event Management configurations from development to production environments using update sets.
Server API Reference / concept
The RoundingInterval script include provides methods that handle all the details of rounding intervals for CPU speed and RAM size.Creates an instance of the RoundingInterval class.Returns the value after applying the rounding interval.
Instance Security Hardening Settings / concept
Some hardening settings have been updated with the release of Security Center baseline version 2.0.
Contract Management Pro / task
Configure the ContractManagementExt extension point to automatically copy required fields from the parent record to the contract request when it is initiated.
Hardware Asset Management / task
Check the connection with the carrier API to handle any connection issues such as invalid credentials, incorrect tracking details, and issues with the integration script include.
Approvals / task
You can modify existing approval summaries to include additional information.
Predictive Intelligence / task
Limit your classification model to use only the most common classes when training. You can specify the number of classes to use.
Server API Reference / concept
The TableUtils script include provides shortcuts for accessing table related information.Creates an instance of a TableUtils class.Drops a database table.Drops a database table and cleans up references to the table.Drops a database table, all of it's extended tables, and cleans…
Scripts / concept
UI macros are discrete scripted components administrators can add to the user interface.UI macros can be used to build solutions that can’t be built using the available catalog variable types.Administrators can call UI macros from certain record types associated with the user…
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.