MetricBase / reference
View demo data in MetricBase
After ServiceNow personnel install the MetricBase and MetricBase Demo plugins, you can use the demo to get familiar with MetricBase.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Workflow Studio / task
Create an action input from a step input
Create an action input based on the data type of a step input. Map the step input value to the new action input.
Orchestration / concept
Orchestration activity designer
The Orchestration activity designer enables a user with either the workflow_admin or activity_creator and workflow_creator roles to construct reusable activities that suit an organization's business needs.
Employee Readiness Core / task
Create a health and safety requirement
Create requirements to track when employees are ready to return to the workplace or visit a site. You can also create requirements that visitors must complete before entering the workplace.
Workflow Studio / task
Create a subflow with Now Assist
Use generative AI to create a subflow from text directions and images.
Security Incident Response / task
Use the ModSec Brute force by IP Burst playbook
Use this playbook to investigate incidents of brute force attempts on the login pages from multiple IPs detected by ModSec. The following steps give you a walkthrough of the actions, tasks, and subflows that are available in the ModSec Brute force by IP Burst playbook.
Application development / concept
Agentic app creation with ServiceNow Otto for Creator
ServiceNow Otto for Creator provides core skills for rapid conversational app development. Use the integrated tools to generate scripts, optimize code, scaffold applications, and automate testing through natural language prompts.
Integration Hub / task
Import a REST message into a REST step
Transfer data from an existing Platform REST message into a REST step.
Telecommunications Network Inventory / task
Revise a configuration item using design and assign
Revise a CI (Configuration Item) of the connection to update a CI in the Telecommunications Network Inventory application.
Localization Framework / task
Create a custom email subflow
Create an email subflow according to your requirements. You can then select this subflow to define translation preferences for a language.
Workflow Studio / task
Create data structure
Organize multiple data variables into a structure to process them as a unit and identify the individual items within it.
PPM Collaboration / reference
Plugins installed with PPM Standard \(Project Portfolio Management\)
Multiple plugins are installed with activation of PPM Standard plugin, if they are not already active.
Workflow Studio / reference
Send Email action
Send an email to specified users or groups as an action in a flow.
Workflow Studio / concept
Stages and activities
In Playbook, an activity represents one step in your overall business process. You can sequence many activities together in the stages of your process.
Integration Hub / concept
Microsoft Dynamics 365 for Finance and Operations Spoke
Provides baseline actions to integrate your ServiceNow instance with Microsoft Dynamics 365 Finance and Operations. You can retrieve and process business events that are triggered in Microsoft Dynamics 365 Finance and Operations application.
Smart Assessment Engine / concept
Exploring Smart Assessment Engine
The ServiceNowSmart Assessment Engine (SAE) helps you reduce the manual burden and costs of your assessment processes through automation.
Workflow Studio / concept
Workflow Studio flow logic
Enable flows and subflows to specify conditional or repeated actions. Combine the elements of flow logic to create workflows in a graphical interface with little or no scripting.
Security Incident Response / concept
Troubleshooting IBM QRadar offense ingestion integration
This section covers important troubleshooting tips and frequently asked questions related to IBM QRadar offense ingestion.
Customer service management / reference
ServiceNow Otto for CSM Major Issue Management Properties
The ServiceNow Otto for CSM Major Issue Management application is configured through the NowAssistMajorIssueExtPoint extension point and the trigger conditions on the Major case agentic workflow flow.
Threat Intelligence Security Center / concept
Administer
Use the left navigation to navigate to the Administration module within Threat Intelligence Security Center. View the following modules of TISC data administration to set filtering rules, approval rules, define threat score, and manage notifications.
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