THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Vulnerability Response / task
After you install the Vulnerability Solution Management application, you can configure your vulnerability solution providers using Setup Assistant.
REST APIs / concept
Allows external systems, such as those used by vendors, to securely submit invoices directly into an accounts payable system in a structured and automated manner.Processes an automated invoice in commerce XML (cXML) format.Processes an automated invoice in JSON format.Processes…
Virtual Agent / concept
The Virtual Agent API supports environments that use multiple bots. In this situation, a primary bot communicates with third-party secondary bots, such as a ServiceNow bot.
Impact / task
Configure the Jira user story integration to create work items in a Jira project directly from Scan Engine finding records.The following leading practices are guidelines for creating Jira integration scripts.
Integration Hub / concept
Integrate a ServiceNow instance with your FRISS account to leverage the fraud detection capabilities for claims and to detect fraud early in the claims process.
Agent Client Collector / concept
The Agent Client Collector gathers information on the health of the CI that the Agent is installed on, and the applications that run on the hosts. The Agent runs several checks and pushes the checks' results to the MID Server, where they are converted into events or metrics.
Security Center / concept
View trends for metrics related to authentication schemes, such as Multi-Factor Authentication(MFA) use, web service accounts, and biometric scanner usage.
Vulnerability Response / concept
The Qualys product sensors collect the data and automatically send it to the Qualys application, which continuously analyzes and correlates the information.
Integration Hub / concept
ServiceNow Integration Hub enables you to build reusable integrations with third-party systems and call them from anywhere in the ServiceNow AI Platform.
Vulnerability Response / task
A successful integration requires planning and careful execution of pre-integration tasks. Prepare for the integration by performing these tasks.
Search Administration / task
Create and authorize an OAuth 2.0 API client in your Workday tenant to allow the Workday external content connector to access your Workday source system.
Sourcing and Procurement Operations / concept
The following information can help you with the FTP import and export data.
Server API Reference / concept
The HttpRequestAuthedData() API provides methods to access and set values in a signed REST or SOAP request.Instantiates an HttpRequestAuthedData object.Adds a header to the HttpRequestAuthedData object.Adds a query parameter to the HttpRequestAuthedData object.Returns the…
Security Incident Response / concept
You can view the differences between Microsoft Azure Sentinel and Microsoft Graph Security API integrations and choose the right integration with your ServiceNow AI Platform instance.
Delta zurich australia / reference
Consolidated page of all release notes for API from Zurich to Australia.
ServiceNow SDK / reference
The Access Control List API defines access control lists [sys_security_acl] that secure parts of an application.Configure a custom ACL rule [sys_security_acl] to secure access to new objects or to change the default security behavior.
AI Search / task
Define a schema table with columns corresponding to fields on records from an external data source. AI Search uses the schema when indexing content from the external data source.
Notify / reference
Describes the differences between the Notify-Twilio and Notify-Twilio Direct drivers, including architecture, workflows, Twilio support, and task-initiated conference calls.
Server API Reference / concept
The GlideHTTPResponse API provides utility methods to perform common functions with Glide HTTP responses.Returns a list of all headers.Returns a string containing the body for the HTTP response.Returns the list of cookies associated with an endpoint call.Returns the current…
MetricBase / concept
These reference topics provide additional information about MetricBase developer resources and domain separation.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.