THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
HR Service Delivery / task
Complete the configuration steps to enable your employees place requests to the SuccessFactors system using the ServiceNow Otto for HRSD Virtual Agent topics in Employee Center.
Telecommunications Network Inventory / concept
The Allocate Free Number function enables you to assign free numbers from the Telecommunications Network Inventory number record. You use this function to allocate a quantity of numbers from a specified range to add against the configuration item (CI) in a number element.
Environmental social governance / task
Webhooks are used to simplify communication between two applications. Create a webhook subscription to connect to Concur through webhook.
Security Incident Response / concept
This section describes the actions provided in the Flow Designer action library.
Virtual Agent / concept
The ServiceNow Virtual Agent platform provides user assistance through conversations within an intelligent messaging interface.
Workflow Studio / reference
Send an outbound REST web service request to an external system.
Security Incident Response / task
Use this playbook to investigate Spoofed Emails, which get triggered when spoofed names for emails are sent to the organization's employees.
Vulnerability Response / task
Add users to the approver groups so that you can request an exception.
Security Incident Response / reference
Security Analysts and managers use SIR Workspace to perform day-to-day operations with an improved user experience, do complete incident investigation, and get an overview.
Integration Hub / concept
The Workday HR spoke is built by Bristlecone, Inc. Manage approvals, courses, and user in the Workday Learning instance from your ServiceNow instance.
HR Service Delivery / task
Complete the configuration steps to enable your employees place requests to the Oracle system using the ServiceNow Otto for HRSD Virtual Agent topics in Employee Center.
Financial services operations / task
Review the components that are installed with the Individual Life Servicing application and modify as needed for your organization's business needs.
Delta washingtondc australia / reference
Consolidated page of all release notes for Playbooks in Workflow Studio from Washington DC to Australia.
Financial services operations / task
Review the components that are installed with the Group Life Servicing application and modify as needed for your organization's business needs.
Workflow Studio / concept
Enable actions to catch step failures and continue running. Identify when specific error conditions occur and return your own action status code, status message, and error state.
Telecommunications Network Inventory / concept
The Create Logical Connection function enables you to create a logical connection record in the Telecommunications Network Inventory application based on the input (interfaces) that you receive when you instantiate an inventory.
Employee service management / task
Configure Vaccination Status so that validator services can validate vaccine responses automatically with information from supported attachments.
Financial services operations / concept
Contributors, processors, and underwriters can manage individual life and disability insurance policies, creating cases to initiate and complete insurance workflow tasks.
Adoption Services / concept
Learn about the limitation of the Guided Tour Designer.
Financial services operations / concept
Contributors, processors, and underwriters can manage group life and disability insurance policies, creating cases to initiate and complete insurance workflow tasks.
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