THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Telecommunications Network Inventory / task
Added as per STRY57127942 - DOC1092072Customize the validation process of a CI (Configuration Item) using the Telecommunications Network Inventory application. You can customize the validation process by providing adjustable parameters based on the script.
Integration Hub / task
Add and configure a connection using the UKG spoke connection template in Flow Designer to authenticate ServiceNow requests to your UKG instance.
Field Service Scheduling / concept
Dynamic scheduling streamlines the allocation of work orders and tasks to field service agents in real-time.
Financial Services Deposit Operations / task
Review the components that are installed with the Financial Services Deposit Operations application and modify as needed for your organization's business needs.
Integration Hub / reference
Send an outbound REST web service request to an external system.
Workflow Studio / reference
Provides read-only actions for the read-only Benchmark Recommendation Evaluator flow.
Callback over Zoom / concept
Enable the Zoom spoke to perform various actions such as creating meetings, rescheduling meetings, deleting a meeting, or fetching the participant details from your Zoom account by integrating your Zoom account with your ServiceNow instance.Create a connected app in your Zoom…
Workflow Studio / task
Generate a summary of a subflow with ServiceNow Otto for Creator.
Orchestration / concept
The databus allows workflow designers to track the flow of data through an Orchestration workflow and provides access to output data that can be consumed by other custom activities.The Data tab in the Workflow Editor lists all custom activities used in the current workflow that…
Orchestration / concept
The databus allows workflow designers to track the flow of data through an Orchestration workflow and provides access to output data that can be consumed by other custom activities.The Data tab in the Workflow Editor lists all custom activities used in the current workflow that…
Integration Hub / concept
Manage comprehensive business data and analytics tasks in your Dun and Bradstreet account from your ServiceNow instance.Also reuse this short description in the release notes.
Integration Hub / reference
Identify structured data from a JSON payload without having to write a script. Map incoming JSON content to a complex object output that you can use in other steps or actions. At runtime, values from a JSON payload populate the complex object output.
Workflow Studio / task
Specify the action or subflow you want an activity to run. Configure the inputs you want playbook designers to set when adding the activity to a playbook. Select the experience you want end users to have when the activity runs.
Financial Services Loan Operations / concept
The Financial Services Loan Operations application installs automated workflows for loan servicing. These workflows enable routing of cases and tasks to different departments, including the loan, document, and credit agents.
Authentication / concept
OAuth Inbound authentication allows trusted external applications to securely access ServiceNow APIs, ensuring controlled and authorized connections.
Security management / reference
This activity writes the content passed in from an input and creates a designated attachment to a given record.
Workflow Studio / concept
Triggers specify when to start running your playbook.
Order management / concept
Order enrichment is a post-capture stage in the Order Management life cycle that enables fulfillment agents to gather additional information from customers for complex orders before submitting the order for approval.
Security Incident Response / concept
The Manual Malware playbook provides step-by-step guidance on how analysts can manually resolve malware alerts more efficiently.
Telecommunications Network Inventory / concept
The Create Logical Interface function enables you to create logical interfaces in the Telecommunications Network Inventory application.
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