Platform security / task
Configure module access policies for Field Encryption
Create a module access policy to control which users, scripts, or system processes can encrypt or decrypt data encrypted by a field encryption module.
THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Platform security / task
Create a module access policy to control which users, scripts, or system processes can encrypt or decrypt data encrypted by a field encryption module.
Server API Reference / concept
The ShazzamResult script include provides methods to encapsulate a Shazzam result.Property that shows if the IP address is activeProperty is true if this IP address is alive, which means no ports are open, but at least one responded.The Windows domain name for the IP.Host name…
Order management / task
Define one or more conditions that apply company policies, such as legal guidelines or pricing rules, to trigger an approval workflow. Also enable the smart reapprovals feature, which allows previous approvals to be used for a resubmitted approval.
DevOps Change Velocity / task
Configure security tool for GitLab which is not supported in the base system.
Platform administration / concept
Adding the ${URI} parameter to an outbound email body or template creates a link to a specific record.
Conversational Interfaces / task
Specify chat context variables, also called Live Agent chat variables, for storing chat-related information, such as pre-chat survey responses.
Developer Guides / reference
When adding a trouble ticket event to your implementation, you must create a function that generates the required TMF-compliant payload for that event type.
Service Portal / task
Configure a basic search source to query data from an instance table, or configure an advanced data fetch script to query data across multiple tables and data sources, or to pull data from anywhere on the web.
Instance Security Hardening Settings / reference
Use the glide.html.sanitize_all_fields property to enable the HTMLSanitizer script include, which sanitizes HTML input based on exclusion listed and inclusion listed attributes configured in a script.
Discovery / task
Run File-based Discovery to find all of your installed software whether it is registered or not. You can enable and configure File-based Discovery at any time using the Discovery Configuration Console.
Workflow Activities / reference
The Notification activity sends an email or SMS message to specified users or groups.
Virtual Agent / reference
Assistant Designer offers various controls for displaying bot responses in a conversation. Because the bot responses occur in third-party platforms, the format for each output may vary.
Server API Reference / concept
The ClassifierProbes script include provides a classifier probe launch facility.
REST API Explorer / task
Add a schema and relevant response headers to a REST response to define the response's expected data structure.
Vulnerability Response / concept
You can review and implement proposed remediation solutions provided by the Red Hat Solution Integration in the Vulnerability Response application.
Integrate applications / reference
The PowerShell connector methods act as interfaces with the Microsoft PowerShell to send requests and get responses in the RPA Desktop Design Studio.
Platform administration / reference
A reference topic that includes general guidelines to exclude a table from cloning.
Virtual Agent / task
Set properties to hide or reveal the Show me everything button in Virtual Agent LLM (large language model) conversations.
Virtual Agent / reference
Use the Video bot response control in a Virtual Agent topic to include a video in the conversation.
Threat Intelligence Security Center / task
Configure a new threat intelligence feed.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.